Warranty Administrator

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Service Full Time Associate Papillion, NE, US

WARRANTY ADMINISTRATOR

The H+H Group is hiring at our H+H Kia at Village Pointe location! In order to provide a Best-in-Class Customer experience, we will be adding to our Warranty Team which is responsible for submission of all warranty claims, collecting money due from the manufacturer and reconciling all Service related schedules for prompt payment. Currently hiring for a full time position.

Pay is $20 per hour.

• Prepare, record, and reconcile all warranty claims in an accurate and efficient manner utilizing manufacturer specific policies, procedures and requirements.
• Identify and investigate all schedules assigned by your manager.
• Monitor the wash tunnel and the safety of Customers during the wash experience.
• Verify all repair orders for accuracy by checking for the 3 C’s (Complaint, Cause, Correction).
• Verify and correct all repair orders as necessary to ensure customers are properly charged, and accounting is properly handled.
• Maintain accurate service and warranty records in accordance with manufacturers processing and policy/procedure manuals.
• 40 hours a week anytime between the hours of 7am-6pm.

• The ability to communicate effectively with staff and Customers.
• Be knowledgeable of basic accounting and reconciling processes.
• A hard-working attitude and attention to detail.
• Be self organized
• Proficient knowledge of Microsoft Excel, Word and Outlook.

• #1 growing BRAND in the state of Nebraska.

For additional information text joinHH to 25000.

• Thinking Big and Acting Small
• Obsessing Over Customer Experience
• Striving to be Better Today Than Yesterday
• Health Insurance
• Vision Insurance
• Long-Term Disability
• Life Insurance
• Critical Illness
• Flexible Spending Account
• 401k with Company Match

• H+H Paid Maternity Leave
• H+H Paid Group Life Insurance ($15,000)
• Employee Assistance Program

• Available at day 90 of employment
• 6 Paid Holidays, without a waiting period
• Bereavement Leave (paid)

• Vehicle Purchase
• Parts & Service
• Detailing
• H+H Shine Shop
• Appearance Shop

• Real Talk
• Dare
• Includes 1x1 Coaching
• Includes a Monthly Masterclass

H+H proudly supports the Omaha community through strong local partnerships and a commitment to giving back. Every car sale contributes to helping those in need, creating a shared sense of purpose for both our customers and team members.

We are a company that provides a Best-in-Class experience that includes, and respects the diversity within our company and client base.

Best-in-Class is our mission for ALL Customer, and Associate experiences at H+H. We do this by utilizing our hospitality, and leadership guiding principles to continually develop ourselves to perform at a high level. We are looking for new members to join our Best-in-Class Team!

H+H has been family-owned and operated since 1930, and has had the privilege to serve the Omaha, Nebraska and surrounding communities. H+H offers career opportunities with the following brands – Chevrolet, KIA, BMW, MINI, Jaguar, Land Rover, Chrysler, Dodge, Jeep, and RAM.

H&H Automotive LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, H&H Automotive LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.