Juvenile Service Officer

Under the general supervision of the Shift Supervisor or designee, performs a variety of semi-skilled administrative and supervisory work for the juveniles detained or on release requiring moderate responsibility and independent judgment.

• Coordinate, direct and monitor the daily activities of juveniles in the Holdover Facility.
• Establish and maintain effective working relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the general public.
• Maintain security, order and discipline to prevent disturbance, escapes and ensure the safety of residents, staff and the community.
• Perform intake and orientation functions according to established procedures including interviewing, booking and establishing criteria for admittance or release from detention.
• Search and remove personal property from detained youth providing approved clothing and hygiene articles and bed assignments.
• Maintain documentation of behavioral incidents and observation of residents and monitor residents physical location at all times.
• Review resident information from the previous shift and report activities to next shift.
• Ensure documentation (e.g., behavior, evaluations, booking sheets, etc.) on residents is up to date and accessible to staff.
• Ensure visitors are authorized and monitor activities during visiting hours, searching detainees after visitation.
• Respond to calls and route or handle detainee requests.
• Release juveniles and returns personal property according to established procedures.
• Maintain and enforce security procedures for youth and staff.
• Resolve differences and disagreements among youths, and intervene in youth altercations.
• Restrain youths and deals with behavior problems as necessary in accordance with prescribed guidelines.
• Conduct searches of youth and rooms to locate contraband, and conducts night perimeter checks to identify unusual situations and ensure building security.
• Observe youth behavior and maintain awareness of juvenile's emotional and physical needs including, but not limited to, signs of depression, suicide, disturbances or escape plans.
• Complete documentation as needed for any incidents or damage that occurs.
• Control noise level, behavior, and diffuse potentially escalating situations.
• Expose youth to adaptive and social skills training, and teaches and mentors responsibility and self-control and ensures youth attend required educational classes.
• Maintain "watch sheet" for designated clients who are identified as high risk (acting out behavior, medical conditions, etc.) reporting any unusual behavior, conditions or activities to the supervisor.
• Coordinate, direct, and monitor individual and group activities and appointments (e.g., mealtime, court appearance, medical appointments, recreation, group leisure, classroom education/training, work assignments, etc.).
• May escort detainees off campus to appointments, court dates or for other matters.
• Demonstrate and provide environment that promotes accountability and appropriate consequences for delinquent behavior.
• Monitor medication intake and alert nurse to any detainee medical issue.
• Respond to medical emergencies, consult with supervisor, and take appropriate action in strict accordance with establish procedures.

• Review rules with parent/guardian of juvenile and ensure understanding prior to being placed in the program.
• Communicate regularly with parents and assist the family in establishing effective communication, structure and discipline.
• Prepare reports on each client in the CARE Program.
• Collect specimens as needed to screen for substance abuse.
• Establish and monitor tracking equipment for each client in the program…