Enhanced Advocate; On-Call - Domestic Abuse​/Sexual Assault

Join to apply for the Enhanced Advocate (On-Call) - Domestic Abuse/Sexual Assault role at Heartland Family Service.

At Heartland Family Service, we are committed to building a trauma-informed culture that values diversity and inclusion. We believe this fosters better service delivery and innovation, encouraging our employees to bring varied experiences and perspectives to the workplace.

Trauma-Informed Care is an approach to engaging individuals with trauma histories, recognizing trauma symptoms and their impact. It also considers the effects of working with trauma survivors on our workforce and aims to create supportive, collaborative environments.

If you believe in our mission of creating healthy families and communities and thrive in a fast-paced, team-oriented environment, Heartland Family Service is the right place for you.

Enhanced Advocates provide crisis intervention, safety planning, referrals, and information about the criminal justice system.

$20 per weekday, $30 per weekend, and $17 per hour when on call.

On-call from 5:00 p.m. to 8:00 a.m., evenings, and 8:00 a.m. to 8:00 p.m. on holidays and weekends. Willing to cover at least one weekend per month and two holidays per year.

• Knowledge of the Criminal Justice System, Social Work, and Domestic Violence preferred but not required.
• Valid driver’s license.
• Bilingual skills preferred.

• Respond to hospitals or law enforcement to provide face-to-face crisis intervention and support.
• Maintain availability during on-call hours.
• Be on site within 30 minutes of a call.
• Maintain confidentiality at all times.
• Provide referrals and follow-up as needed.
• Complete initial 8 hours of training within two weeks of hire.
• Attend quarterly meetings.
• Cover two major holidays per year:
  New Year's Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, Christmas, New Year's Eve.
• Collaborate with staff, volunteers, clients, and the community.
• Demonstrate crisis intervention skills with diverse clients.
• Maintain a courteous, caring attitude.
• Be dependable and punctual.
• Follow all policies and procedures.
• Participate in ongoing training and development.
• Communicate effectively in writing and verbally.
• Create and share a self-care plan.
• Contribute to community engagement and fundraising efforts.
• Perform duties at the physical work site.
• Perform other duties as assigned.

• Seniority Level: Entry level
• Employment Type:
  
  Part-time
• Job Function:
  Legal
• Industries:
  Non-profit Organizations