SumTur Amphitheater Assistant Facility Manager

Sum Tur Amphitheater Assistant Facility Manager

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Assists with various facility functions including event operations, maintains a clean and hazard free environment, directs staff in various custodial and operational duties, ushering, parking, concessions, ticket taking, and stage operations. Facilitates maintenance and repair to amphitheater areas, such as changing light bulbs, minor equipment repair, cleaning spills, removing trash, etc. Maintains records and prepares event and safety reports.

• POSITION TITLE: Assistant Facility Manager
• REPORTS TO: Facility Manager / Recreation Coordinator
• SUPERVISES: Part-Time and Seasonal Staff
• PURPOSE OF POSITION: Responsible for the supervision of their assigned areas that may include supervision of specific programs, the facility, specific processes, and part‑time and seasonal staff. Incumbent will also maintain supervision, general cleanliness, and security over their assigned area or facility.
• Incumbent will need to work varied hours during the week including evenings, weekends, and some holidays.

• Supervises subordinate employees through various activities including scheduling work, assigning duties, monitoring performance, and recommending disciplinary actions.
• Assists the Facility Manager / Recreation Coordinator in preparing facilities for daily opening and closing, daily maintenance procedures and mechanical operations, cleaning and inspecting equipment, and testing water samples if assigned to a facility with a pool.
• Supports planning, organizing, and implementing various facility programs.
• Enforces facility policy and procedures consistently for staff and patrons and ensures compliance of departmental policies regarding hygiene, health, safety and sanitation procedures.
• Performs regular walk‑throughs of all areas, reporting and documenting all accidents, injuries, and incidents involving patrons and staff.
• Makes sure all supervised areas and immediate work areas remain clean and orderly, notifying maintenance and custodial staff as needed to resolve facility issues.
• Supervises patrons, the general public, facility members, and participants in sports and recreational activities to ensure safe use of all Recreation Facilities and communicates effectively with all stakeholders.
• Assists with financial activities such as stocking registers, balancing daily cash drawers, and completing necessary documentation.
• Participates in the orientation of new staff, attends scheduled staff meetings and training sessions as required.
• Operates various equipment and city vehicles safely, adhering to all legal guidelines.
• Responds to questions, comments, and complaints from the general public, patrons, facility members, and program participants, providing excellent customer service and referring to the Facility Manager or Recreation Coordinator when necessary.
• Fills in for other employees and subordinates as needed, and, if assigned to aquatics, performs all essential functions and possesses the knowledge, skills, abilities, and certification of the Lifeguard position.
• Participates in citywide events as needed.

The job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee; other duties, responsibilities, and activities may change or be assigned.

• Knowledge of technology and ability to perform tasks within a variety of computer software programs.
• Ability to apply safety rules and precautions for recreational programs and activities.
• Ability to model excellent customer service standards.
• Ability to learn, apply, and enforce city and department policies regarding facility memberships, programs, emergency situations, and general public inquiries.
• Effective communication skills with the general public, staff, and supervisors.
• Accurate preparation and maintenance of documents, records, reports, and correspondence.
• Organization skills to set priorities and meet deadlines.
• Discretion and confidentiality when handling…