Administrative Assistant

Overview

Fred Astaire Dance Studios® is hiring for a Customer Support Representative. The role involves greeting students, answering questions about accounts and studio activities, and keeping information organized to support management and team members in a fast-paced environment. A love of people and building rapport is essential as you engage with potential new clients and communicate how we can enhance their lives through dance.

Who We Are

Enriching lives – physically, mentally, emotionally & socially, through the positive, transforming power of dance. Fred Astaire Dance Studios® is a leader in ballroom dance instruction with 180 locations and over 25,000 students worldwide. We value kindness, warmth, care, energy, and a welcoming, supportive, and FUN community.

What We Offer

• Group and private lessons
• Choreograph wedding dances or prepare the wedding party
• Performance opportunities in venues
• Local events and dance practice sessions
• National, Inter-Regional, and Regional Dance Competitions

Responsibilities

• Greet students and answer questions about accounts and studio activities
• Keep information organized to support management and team members
• Build rapport with students and potential clients
• Communicate how dance can improve quality of life

Qualifications

• Outstanding customer service skills
• Responsive, flexible, and accountable
• Outcome focused
• High level verbal and written communication skills
• Exemplary planning and time management skills
• Excellent knowledge of MS Office
• Ability to prioritize daily workload
• Exceptional follow-through

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Employment details

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries:
  Performing Arts

We welcome everyone interested in starting their dance journey and strive to create an inclusive, supportive environment for all learners.