Hair Stylist

No job description for a position can possibly include all duties that may be requested by a guest or required by the hotel. The objective of all positions is to effectively provide services personally or immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.

Hair Stylist

Joya Spa & Salon

Spa Director / Spa Manager

The Hair Stylist is responsible for guest satisfaction within Joya Spa & Salon by performing professional hair services to the best of their ability while maintaining Omni Hotels & Resorts standards throughout all procedures.

The Hair Stylist provides exceptional salon services, including precision haircuts, professional blowouts, color services, styling, and formal occasion hairstyling. As part of a luxury resort and wedding destination, the Hair Stylist must demonstrate versatility, technical expertise, and the ability to create personalized experiences for resort guests, spa members, and bridal clientele.

To provide and maintain the highest standards of professional hairstyling, hair care, and salon services while supporting daily operational procedures and delivering exceptional guest care.

The Hair Stylist creates a welcoming, relaxing, and personalized salon experience that results in increased guest satisfaction, retention, service bookings, and retail sales for Joya Spa & Salon.

The Hair Stylist focuses on exceeding guest expectations by recognizing and honoring individual guest preferences, maintaining Omni service standards, and ensuring guest safety at all times.

As part of a luxury resort environment, the Hair Stylist must demonstrate proficiency in a broad range of salon services, with particular emphasis on men’s and women’s haircuts, professional blowouts, standard color services, special occasion styling, and bridal hairstyling.

The Hair Stylist works collaboratively with fellow salon professionals and Spa Leadership to ensure operational consistency, exceptional service delivery, and a positive guest experience.

• Reading, writing, and oral proficiency, demonstrating the ability to effectively communicate with associates, members, and guests.
• Excellent communication and interpersonal skills.
• Pleasant, professional, and outgoing personality.
• Preferred minimum of two years of professional hairstyling experience, including one year in an upscale salon, spa, or resort environment.
• Current State of Arizona Cosmetology License required.
• Demonstrated proficiency in men’s and women’s haircutting, blowouts, professional hairstyling, and standard color services.
• Experience in bridal hairstyling, formal updos, and special occasion styling strongly preferred.
• Knowledge of professional hair care products, styling techniques, and current industry trends.
• Ability to remain calm, organized, and professional in a fast-paced environment.
• Ability to accommodate varying guest needs, including bridal parties and group appointments.
• Ability to stand and walk for extended periods and perform the physical requirements of the position, including bending, reaching, and lifting items weighing up to 30 pounds.
• Demonstrated ability to work collaboratively with peers and Spa Leadership.
• Strong organizational skills and attention to detail.
• Flexibility to work weekends, holidays, and varying schedules based on business demands.

Provide the highest quality professional hair services while maintaining established Joya Spa & Salon service standards.

Perform men’s and women’s haircuts, including precision cutting, trimming, shaping, layering, and finishing techniques.

Demonstrate proficiency in men’s…