Psr​/Scheduler - Paragould Cardiology & Vascular Clinic

PSR/SCHEDULER - PARAGOULD CARDIOLOGY & VASCULAR CLINIC

Join to apply for the PSR/SCHEDULER - PARAGOULD CARDIOLOGY & VASCULAR CLINIC role at St. Bernards Healthcare

Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Requires a high degree of mental alertness, close visual attention to details, diplomacy and a professional image in dealing with patients, families, visitors, and clinic personnel.

• Greet patients and arrange for the efficient and orderly registration of patients.
• Ensure that accurate patient and insurance information is collected and that patients are made aware of clinic policies and procedures.
• Answer telephone calls and billing questions from patients.
• Process medical records requests, information requests and general patient account functions.
• Maintain confidentiality of patient information.
• Make frequent decisions or actions following general procedures.

• Schedule OP tests in an efficient and timely manner, coordinating with physicians and various departments.
• Access confidential patient information as needed.
• Maintain professionalism in interactions with physician offices and clinic staff.

• High school diploma or GED.
• Minimum of one-year experience in customer service setting, preferably six months reception experience in health care setting and experience with office equipment.
• Ability to work independently and exercise good judgment.

• Normal office environment. Close eye work, vision must be corrected to 20/20.
• Hearing of normal & soft tones.
• Sitting for 7‑8 hours/day; required to stand, walk, use fingers to handle objects, tools, controls.
• Hand‑eye coordination and finger dexterity. Reach with hands and arms.
• Lifting and carrying up to 50 lbs.
• May be exposed to airborne particles.
• Must be able to view computer screens for long periods. Occasional stress related to workload and customer issues.

Entry level

Full‑time