Unit Clerk Behavioral Health Services Unit C-2 Day Shift

Join Our Team at New Bridge Medical Center! We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment for those passionate about making a difference and thrive in a collaborative setting. New Bridge Medical Center is looking for a Unit Clerk.

• Acts as receptionist on the unit, receiving all incoming phone calls, greeting and directing visitors.
• Assure prompt and courteous communication between all departments by scheduling tests promptly, returning telephone calls quickly, and taking and forwarding messages accurately.
• Answers routine questions from patients and visitors on hospital policy.
• Assembles patient charts, checking that all required forms are present and replenishing forms as needed. Makes clerical entries on patients' clinical records (e.g., enters TPR data onto graph in patient's chart).
• Transcribes lab work from doctor's order sheet onto laboratory test requisition forms.
• Notifies the appropriate personnel (e.g., dietary staff, nurses on the unit) of new admissions.
• Maintains accurate identification of all patients in the unit (e.g., prepares and attaches , checks that labels for short-stay cubicles are accurate).
• Enter admissions, transfers (to include ambulatory to inpatient conversions), and discharges in log book. Makes discharge and transfer arrangements for patients (e.g., appointments, special diets).
• Prepares and maintains adequate supply of forms for patients' records.
• Reports low par levels to supervisor; prepares requisitions for supplies and stores items in designated area.
• Sorts and distributes mail on the unit.
• Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards.
• Assesses gaps in policies and procedures and creates necessary policies and procedures to fulfill these gaps.
• Understands and adheres to the Medical Center’s Code of Conduct.
• Familiar with the Medical Center’s Mission, Vision, and Values Statements.
• Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience, and helpfulness.
• All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations.
• Maintains statistical data as directed. Assists other personnel as necessary. Participates in orientation of ward clerks. Performs other related duties as required.

• Performs other duties as assigned to support the overall objectives of the department and organization.

• One year of clerical experience is preferred.
• American Heart Association Heartsaver/CPR certification required.

• Strong administrative skills.
• Strong understanding of regulatory requirements for OPS.
• Good organizational skills.
• Good oral and written communication skills.
• Good interpersonal skills.
• Must be computer literate.
• Speaks, reads and writes English to the extent required by the position.

• High school graduation or equivalent required.

• Various settings and related areas; contact with patients, visitors, staff.
• Frequent prolonged standing/walking.

Salary: $17.66/hour, commensurate with experience within posted range.

We provide a comprehensive benefits package, including competitive medical, dental, and vision plans. We prioritize work‑life balance with a generous time‑off policy that includes ample vacation days, personal time, sick leave, and nine paid holidays. Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees' ongoing development.