Intake Coordinator

Overview

Intake Coordinator at Local Infusion. This full-time, onsite role is located in Paramus, NJ. The Infusion Guide will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will ensure patients receive the highest level of care possible in infusion therapy. This role is ideal for those wishing to stay at the forefront of healthcare innovation with predictable hours and a manageable workload.

$24.00/hr - $25.00/hr

Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience, technology, and clinical integration helps us deliver a differentiated care model with lower costs and enhanced outcomes. We emphasize patient-centered design and a people-first culture, aiming to bring back the "local feel" of community, comfort and connection for patients and providers.

At our care centers, patients and our team are supported every step of the way.

What we’re about: we’re a team of innovators, clinicians, and technologists on a mission to improve outcomes for patients, save time for physicians, and make infusion therapy more affordable. Our mission is to transform infusion care because patients deserve better.

• Handle all aspects of the infusion referral process; obtain authorizations, provide financial counseling, and conduct benefit investigations
• Liaison with referring providers to obtain documentation required for treatment and communicate patient status
• Communicate referral process and status to patients in a customer-centric manner
• Openly communicate with referring/prescribing providers
• Assist in maintaining medical inventory and office supplies
• Participate in a dedicated 6-week training plan to help you succeed in the role

• Passion for patient care and delivering exceptional patient experiences
• Healthcare experience required
• Prior infusion experience preferred
• Insurance prior authorization experience
• Medical terminology knowledge
• Overall medical insurance experience
• Ability to quickly grasp new applications
• Experience with Electronic Health Records (EHR) systems

• Salary starting at $25/hr
• Medical, dental, and vision insurance through employer plan
• Short- and long-term disability coverage
• Matching 401k
• 15 days paid time off—encouraged to take it
• Competitive paid parental leave and flexible return-to-work policy

Local Infusion is an Equal Employment Opportunity (EEO) employer. We believe a diverse and inclusive team strengthens our ability to achieve our vision.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Hospitals and Health Care

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