Lead Certified Medical Assistant - Neurology

LEAD CERTIFIED MEDICAL ASSISTANT - NEUROLOGY

Lead Certified Medical Assistant - Neurology
HMH PHYSICIAN SERVICES, INC. Paramus, New Jersey
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• Requisition #:
• Shift: Day
• Status:
  Full Time with Benefits

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better – advancing our mission to transform healthcare and serve as a leader of positive change.

• Performs all duties of the Medical Assistant (see job description).
• Schedules all medical assistant and clerical staff to achieve optimum patient/customer service, expediting workflow and collaborating with the clerical coordinator to ensure full office/clinical functioning.
• Coordinates with/assists the clerical coordinator with daily front‑end functions such as scheduling, registration, verification of benefits, and authorizations for testing and procedures.
• Recommends correction of Quality Assurance problems and ensures employees provide quality clinical care to patients.
• Assists with training of medical assistant staff on related services, ensuring they can perform specialized testing required for quality patient care (e.g., A1C testing, blood glucose monitor downloading, and other requisite point‑of‑care testing).
• Assesses staff proficiency and competency in performing these tests on an ongoing basis, informs management of any additional education needed, and provides feedback to the nurse coordinator/manager.
• Orientates MA staff on the use of current and future monitoring equipment and equipment upgrades.
• Ensures equipment is in working order, maintained properly, with logbooks up to date, including calibration of equipment used for daily functioning. Places work orders as needed and teaches staff the process.
• Ensures departmental policies and procedures are followed.
• Collects unit statistical data, reviews results, and makes recommendations for improvement based on analysis.
• Consults with the nurse coordinator/manager regarding patient and physician complaints and follows through to resolution.
• Participates in the budget process with the nurse coordinator/manager, monitoring expenditures for compliance with the approved budget.
• Delegates responsibilities to MA staff to develop their potential and follows up on performance.
• Identifies patient population needs and modifies/corrects care that is specific to those needs (e.g., age, culture, language, hearing, and/or visual impairment). Communicates with the patient, family member, and/or primary caregiver at an appropriate level.
• Adheres to the standards identified in the Medical Center's Organizational Competencies.

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Graduate of an accredited medical assistant program.
• Proficient with computer systems; excellent communication skills; ability to function in a fast‑paced, challenging environment.
• 5 years’ experience in a clinical environment.

• Bachelor’s or Associate’s degree from an accredited college.

• Certified Medical Assistant, National Certified Medical Assistant, Certified Registered Advanced Medical Assistant, Certified Registered Medical Assistant, Certified Clinical Medical Assistant, Registered Clinical Medical Assistant Specialist, Clinical Medical Assistant Certificate, Certified Clinical Administrative Medical Assistant, or Nationally Registered Certified Medical Assistant.
• AHA Basic Health Care Life Support (HCP) Certification.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Starting at $23.97 Hourly. HMH is committed to pay equity and transparency for our team members. The posted rate of pay is a reasonable…