UEHR Implementation Team: Cupid Cardiology; core scope

Position: uEHR Implementation Team: Cupid Cardiology (core scope)
Valley Health System is seeking a uEHR Implementation Team focusing on Cupid Cardiology (core scope). This role requires familiarity with non-invasive cardiology and cath/EP lab workflows, cardiology interactions with ordering physicians, billing, and medical records, and integration between Cupid, CPACS, and speech recognition/dictation systems.

Also supports systems beyond Epic.

Position Summary The position is a technical and operational problem‑solver responsible for designing, configuring, and supporting application solutions that improve workflows, data integrity, and system usability. The role focuses on assigned applications while maintaining awareness of related systems to ensure seamless integration, effective operations, and high‑quality outcomes. This position may be required to work flexible hours or extended schedules during critical incidents or implementations and participate in on-call rotation as required.

Education Bachelor’s degree in Informatics, Information Systems, Computer Science, or a related discipline relevant to the supported function is strongly preferred.

Equivalent combination of education and 4 years of technical application experience in lieu of degree may be considered

If an application requires certification, it must be obtained within 6 months and maintained throughout employment.

Experience Minimum of 3 years of progressive experience in information systems, application support, or a related field preferred2+ years of project management experience preferred

Experience working with application support, workflow analysis, and system configuration.

Epic Certification Required.

Skills Strong knowledge of information systems, informatics, data management, and administration

Ability to design, build, and refine application solutions within assigned systems

Understanding of system relationships, workflows, and operational impacts

Strong analytical and problem-solving skills, including gap analysis and root cause identification

Ability to translate business and technical requirements into functional solution designs

Excellent verbal and written communication skills with ability to communicate complex concepts clearly

Strong interpersonal and collaboration skills; able to work independently and as part of a team

Experience with project management, including coordinating timelines, deliverables, and dependencies

Ability to facilitate and participate in testing, including test planning, execution, and validation

Ability to develop and deliver end-user training and support system adoption

Proficiency in documentation, including creation, review, and validation for accuracy and quality

Ability to analyze and interpret data to support decisions and process improvements

Strong organizational skills with ability to manage and prioritize multiple tasks

Ability to identify risks, escalate appropriately, and support mitigation efforts

Commitment to continuous learning and maintaining current knowledge of emerging technologies

Supervision Exercised May provide guidance, coaching, and mentoring to peers and junior staff

Competencies

Application Support Designs, builds, and implements solutions within assigned applications, ensuring alignment with operational and technical requirements through collaboration with business and technical teams.

Educates others in understanding relationships between systems, workflows, application behavior, and operational impacts.

Reviews and refines configurations and designs for quality and effectiveness within assigned applications.

Performs gap analysis within assigned applications and provides recommendations that improve workflows, integration, and overall system effectiveness.

Communicates design and configuration concepts clearly to end users and…