IT Helpdesk Team Lead: Lead, Troubleshoot & Innovate
Listed on 2026-10-16
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Worldwide Logistics, Inc. is seeking an IT Helpdesk Team Lead to guide a team of technicians and ensure efficient issue resolution across hardware, software, and network services.
You will manage Tier 2-3 escalations, mentor staff, and collaborate with IT peers in a hybrid, multi-location office environment. Responsibilities include provisioning equipment, administering Microsoft 365 and Azure AD, using RMM tools, maintaining documentation, and driving process improvements to raise service
The IT Helpdesk Team Lead:
Lead, Troubleshoot & Innovate position in the IT & Technology field is open for applications.
This posting is for the IT Helpdesk Team Lead:
Lead, Troubleshoot & Innovate role at Worldwide Logistics Limited, based in Paramus, NJ, United States.
We are looking to fill the IT Helpdesk Team Lead:
Lead, Troubleshoot & Innovate position at Worldwide Logistics Limited in Paramus, NJ, United States.
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