Prepared Foods Team Member; Deli Service Counter & Culinary Venues - Part Time

Provides support as a member of the Prepared Foods team to include preparation, counter service, sanitation, and stocking of products. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures.

Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

• Cut, prepare, and serve a variety of hot and cold foods, including meats, cheeses, sandwiches, burritos, wraps, salad, and pizza.
• Sample products to customers.
• Stock hot and cold cases and displays with prepared foods from kitchen, walk-in preparation, and refrigerators.
• Check in-stock product dates to ensure freshness and rotate when necessary.
• Bail and consolidate recyclables.
• Assist Team Leader in organizing and displaying volume and seasonal items.
• Complete spoilage, sampling, temperature, and sweep worksheets as required.
• Assist with periodic inventory checks.
• Arrive at work station on time, appropriately groomed, dressed and ready to work; work all scheduled shifts and attend required trainings and meetings.
• Provide excellent customer service, address needs of customers in a timely and effective manner, model suggestive selling techniques; answer phones and pages promptly and courteously.
• Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follow and comply, or ensure compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment; maintain equipment in accordance with WFM cleanliness and safety standards.
• Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing.
• Immediately report safety hazards and violations.

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Strong attention to detail.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

• No prior retail experience required.

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: 90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required…