Security Guard – Evening Shift And Weekend

Description

Join Our Team at New Bridge Medical Center! We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Security Guard.

• Patrol all areas of the Medical Center, including stairwells and areas not accessible to the public, to prevent and/or detect fires, thefts, vandalism and other security problems.
• Act as liaison between patients/visitors and the Medical Center, interpreting the facility’s philosophy, policies, procedures and services to patients’ families and visitors.
• Provide regular reports on patient/visitor issues to administration; investigate and direct inquiries to appropriate staff members.
• Assist in referring patients and visitors to appropriate services and resources; respond personally when other alternatives are not available.
• Detect violations of the law and contact law enforcement when necessary, and represent the Medical Center as the complainant/witness in any court proceedings that result.
• Prepare incident reports and conduct investigations when necessary.
• Assist in dealing with disruptive patients, visitors, or staff and participate in restraining emotionally disturbed patients when summoned by medical staff.
• Direct cars into available spots in the parking garage or lot; re-park double-parked cars, noting final parking spot on ticket attached to keys and placing keys on keyboard.
• Report parking violations and abandoned vehicles.
• Take on dispatching responsibilities as needed, answering phones, entering information into the computer system, dispatching guards, and monitoring the camera surveillance system and emergency alarm panels.
• Assume the role of switchboard operator during the midnight shift (12 am‑8 am).
• Log totals of daily receipts into the daily account sheet at the end of every shift.
• Maintain a professional customer service attitude: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness. Respond in a timely, professional, caring and respectful manner in accordance with departmental policies, objectives, quality‑assurance program, safety, environmental and infection‑control standards.
• Assess gaps in policies and procedures and create necessary policies and procedures to fulfill these gaps.
• Understand and adhere to the Medical Center’s Code of Conduct, Mission, Vision, and Values Statements.

• Undertake a variety of driving assignments as required.
• Attend and participate in department meetings, training sessions and workshops.
• Assist in the maintenance of department equipment (e.g., ensuring radio batteries are freshly charged and the radio is functional; cleaning and oiling handcuffs).
• Escort employees to and from the parking lot and other Medical Center buildings.
• Prepare and maintain department reports and records as required.
• Lock or unlock doors to offices, closets, etc., upon employee request and when given proper authority.
• Enhance professional growth and development through participation in education programs, current literature review and workshops.
• Perform other related duties as required.
• Perform other duties as assigned to support the overall objectives of the department and organization.

• Must pass a security guard test and/or approved training through the Bergen County Police & Fire Academy (preferred).
• Ability to drive standard shift vehicles.
• Good oral and written communication skills.
• Good interpersonal skills.
• Speak, read and write English to the extent required by the position; knowledge of a second language preferred.
• Must have a valid Driver’s License.

High School Diploma/GED Required.

Contact with patients, visitors, employees, and others in all hospital areas. Subject to unpredictable conditions on foot, climbing stairs, manually lifting over 40 lbs plus, etc. Spends prolonged periods inside elevators, responding to calls, and enforcing rules and regulations. Frequent prolonged standing…