Client Relations Representative
Listed on 2026-01-02
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager
Apply for the Client Relations Representative role at Dimond Bros. Insurance, LLC
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Join our team as a Client Relations Representative and be the welcoming voice that connects clients to exceptional service and support! You'll serve as the first point of contact for clients, handling calls, walk-ins, and inquiries with professionalism and care.
Key Responsibilities- Manage high-volume inbound calls and direct clients appropriately
- Assist walk-in clients and process payments
- Resolve customer issues and inquiries with empathy
- Collaborate across teams to ensure excellent service
- Perform other duties as assigned
- Strong communication and listening skills
- Friendly, patient, and solution-oriented
- Organized and able to multitask in fast‑paced settings
- Proficient with computers and phone systems
About the Organization:
Dimond Bros. Insurance, LLC has been in the business of helping people find insurance solutions for individuals, businesses, and government entities for over 150 years. Founded in 1867 by Albert Dimond in Arcola, Illinois, our small agency of just two employees has grown to be one of the largest independent insurance agencies with locations in Illinois, Indiana, South Carolina, and Wisconsin.
Our great people make Dimond Bros. a great place to work! Apply now to join our family!
EOE Statement:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
- Entry level
- Full‑time
- Other
- Insurance
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