Business Consultant Intern

About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit

Mirakl in Numbers:

• Founded in 2012 | Member of French Tech Next
  40
• 750+ employees in 9 offices worldwide:
  Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

• Team :
  Customer Success
• Manager :
  Anais Delaeter
• 6-month internship
• Starting Jan 2027
• Paris Office

You'll be joining our Customer Success Consulting team, working on a B2C portfolio alongside Anais. Together, the team supports Mirakl's clients throughout all phases of their marketplace journey—from strategic planning to day‑to‑day operations—ensuring they maximise the value of the Mirakl platform.

• Analyze client performance metrics and contribute to the preparation of strategic Business Reviews
• Support the development and implementation of tailored strategic recommendations to help clients optimise their marketplace operations
• Contribute to the implementation of AI-powered tools and use cases to improve marketplace performance, automate repetitive tasks and enhance data analysis
• Collaborate with Customer Success Consultants to assist clients in building their marketplace strategy (assortment strategy, seller recruitment, organizational structure)
• Help clients implement effective tools and processes for seller management and operational excellence

• Currently pursuing a Master's degree (Bac+5) from a business school, university, or IEP
• Previous internship experience in consulting, customer success, or e-commerce is a plus

• Strong analytical skills with the ability to interpret data and derive actionable insights
• Excellent communication and presentation abilities to engage with clients and internal stakeholders
• Ability to adapt quickly to new technologies, tools, with a strong interest in leveraging AI to improve efficiency, solve business problems, and create value for clients
• Proactive and solution-oriented mindset with the ability to manage multiple projects simultaneously
• Team player:
  You collaborate effectively in an international environment and share best practices to elevate team performance
• Comfortable working in a fast‑paced, dynamic startup environment

• Fluent in French and English (professional proficiency required for both)

Internship Allowance: €1,200 - €1,400…