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Service Advisor - Automotive Dealership

Job in Park City, Sedgwick County, Kansas, USA
Listing for: Donhattan
Full Time position
Listed on 2025-12-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Monday-Friday 7:20am-5:30pm | No Evenings or Weekends | Fully Climate-Controlled Shop

Are you an energetic, people-focused communicator who thrives in a fast-paced environment? Do you love taking charge, building relationships, and influencing others to take action? If you’re driven by results, motivated by growth, and naturally skilled at connecting with people, we want you on our team.

As a Service Advisor, you are the face and voice of our service department. You’ll engage with customers, identify their automotive needs, recommend services, and keep them informed throughout their visit. This role is perfect for someone who enjoys working with and through people, communicates with enthusiasm, and is always “selling” in the sense of motivating, guiding, and building trust.

This is a high-energy, high-impact position ideal for individuals who work at a fast pace, take initiative, and enjoy leading others toward a shared goal.
We are looking for individuals with a background in service advising, service writing, or service management.

What You’ll Do
  • Build strong relationships with customers through warm, engaging, and proactive communication
  • Greet customers, assess their needs, and schedule service and repair appointments
  • Consult with customers and present clear, compelling service recommendations
  • Communicate service updates throughout the repair process and ensure customers feel supported
  • Coordinate with technicians and parts staff to keep workflow efficient and on track
  • Create accurate repair orders and document all customer interactions
  • Provide pricing, explain services, and ensure accurate billing and payment processing
  • Maintain awareness of sales goals and confidently work toward achieving department targets
  • Participate in ongoing training to stay informed about products, programs, and best practices
  • Collaborate with and support other service team members to ensure a smooth and positive customer experience
Who We're Looking For
  • Prior experience in a service writer, service advisor, or service manager role
  • high-energy, engaging communicator
    who connects easily with others
  • Persuasive, confident, and motivated
    by achieving results
  • A
    quick thinker
    who adapts rapidly to change and solves problems on the fly
  • A
    natural relationship-builder
    who enjoys influencing and motivating people
  • A
    self-starter
    who takes initiative and isn’t afraid to make decisions
  • At ease in group settings and invigorated by meeting new people
Requirements
  • High school diploma or equivalent
  • Strong customer service and interpersonal communication skills
  • Strong computer skills, including using software for scheduling, invoicing, and record-keeping
  • Prior experience as a service advisor or a similar role
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Basic knowledge of automotive systems
  • Consistent attendance and punctuality
  • Valid driver’s license, clean driving record, and reliable transportation
Why You’ll Love Working Here
  • Fast-paced, engaging work environment
  • Opportunity to grow into leadership roles
  • Supportive team culture focused on development and success
  • A customer-facing role where your personality and drive directly impact your results
  • Health Insurance through Blue Cross & Blue Shield of Kansas
  • Dental and Vision Insurance
  • Paid Vacation, Sick Days, and Holiday Pay
  • Free mental health resources
  • No evenings or weekends ever!

If you’re ready to use your energy, influence, and ambition to build relationships and drive results,
apply today
. We can’t wait to meet you.

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