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On-Site Dispatch Lead — Customer Care & Operations

Job in Park City, Summit County, Utah, 84060, USA
Listing for: Via
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Emergency Crisis Mgmt / Disaster Relief
Salary/Wage Range or Industry Benchmark: 55000 - 68000 USD Yearly USD 55000.00 68000.00 YEAR
Job Description & How to Apply Below

Via in Park City, UT is seeking a Dispatch Lead to oversee a large frontline operations team focused on customer support and real-time dispatching. You will own team performance, coaching, staffing, and scheduling while delivering empathetic, efficient service across all channels.

This in-person leadership role requires strong people-management skills, sound judgment, and the ability to adapt in a fast-paced environment with shifting priorities. Weekend coverage may be required.

The On-Site Dispatch Lead — Customer Care & Operations role at Via is now open for applications in Park City, UT, United States.

Join Via and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the On-Site Dispatch Lead — Customer Care & Operations role at Via, based in Park City, UT, United States.

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