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Support Specialist — Frontline Customer Experience

Job in Park City, Summit County, Utah, 84060, USA
Listing for: via
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep, CRM Systems & Management
  • IT/Tech
    HelpDesk/Support, Technical Support, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 26000 - 37000 USD Yearly USD 26000.00 37000.00 YEAR
Job Description & How to Apply Below

Via is hiring a Support Specialist to be on the ground in Summit County, Utah. You will support driver-partners and riders, handling issues with empathy and clear communication.

The role requires you to work from our office with shift hours 3:00PM-1:00AM and to collaborate with cross-functional teams to improve the rider and driver experience. You will use CRM tools like Salesforce and common productivity suites to respond promptly, document interactions, and share insights that help scale Via’s

We are seeking a motivated Support Specialist — Frontline Customer Experience to join via in Park City, UT, United States.

We have an opening for a Support Specialist — Frontline Customer Experience in Park City, UT, United States within Sales.

This role, Support Specialist — Frontline Customer Experience at via, could be your next opportunity.

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