Front Office Agent overnight Night Audit

Front Office Agent - (overnight) Night Audit

Join to apply for the Front Office Agent - (overnight) Night Audit role at Grand Hyatt

The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, approximately 1,600 residential units, 8 hotels with a total of approximately 1,350 rooms, approximately 250,000 square feet of conference and retail space, and one of the largest “ski beaches” in the world.

The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3‑meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.

The Front Office Night Audit Agent works the overnight shift and is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You’ll be the face of Hyatt as a Front Office Night Audit Agent
. If you have worked at other hotels as a front desk agent or you have an interest in hotel clerk jobs, we’d love to hear from you!

• Free room nights, discounted and friends & family room rates*
• Medical, dental and vision insurance with only 30‑day waiting period*
• 401(k) with company match*
• Free employee meal during shift
• Generous paid time off*
• Tuition reimbursement*
• Employee stock purchase plan*
• Discounted ski passes*
• Excellent training, professional development and more
• Applicable for FT year‑around positions

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Please note:

We are not able to provide sponsorship for work authorization or visa sponsorship for this position.

• A true desire to exceed our guests’ expectations to create everlasting experiences.
• Refined verbal and written communication skills.
• Ability to stand for entire shift and walk long distances.
• Ability to lift, push, pull and carry moderate amount of weight.
• Must be able to make quick decisions in tough situations.
• Experience and a thorough understanding of front office host operations preferred.
• Must be proficient in general computer knowledge.
• Candidates should be detail oriented and organized.
• Flexible schedule including weekends and holidays.
• Minimum 1–2 years front desk and/or night audit experience.