In-Room Dining Supervisor - Waldorf Astoria Park

Job Description - In-Room Dining Supervisor - Waldorf Astoria Park City (HOT0C7GI
)

In-Room Dining Supervisor - Waldorf Astoria Park City (HOT0C7GI
)

Waldorf Astoria Park City 2100 Frostwood Blvd Park City 84098

Waldorf Astoria Park City is looking for an In-Room Dining Supervisor to join the Food and Beverage Team!

With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal pool restaurant, and in-room dining.

• Shift
  :
  Various – must have availability to work weekdays, weekends, and holidays.
• Work in an environment where kindness, creativity and authenticity is highly appreciated
• Complimentary meals on duty
• Worldwide travel perks - up to 30 nights at discounted rates over 6,000 properties in more than 100 countries and 50% Food & Beverage discounts
• The world is yours– Your next role could be as a concierge, reservations agent or within a different department like Front Office, Accounts or Human Resources in over 100 different countries

* Please note, benefits may vary depending on the classification status of the position.

As an In-Room Dining Supervisor, you would be responsible for assisting management in the delivery and service of food and beverage items to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Provide supervision including, but not limited to, ensuring order rotation among servers and ensuring guest satisfaction
• Set up room service trays and tables to prepare for incoming orders
• Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms
• Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner
• Present checks to guests and obtain payment
• Return payments/signed checks to order taker
• Respond to guest inquiries and resolve guest issues in a timely, friendly and efficient manner
• Perform order taker duties and answer room service telephone, as needed
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

We look for demonstration of Hilton's core values, qualities, and key attributes:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

• Quality
• Productivity
• Customer Focus

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!