Part-Time BNA Navigator

Who we are:

CCPC is a Christian, humanitarian community resource center that helps improve the lives of people and communities by meeting immediate and basic needs, serving as a leading networker of community resources, offering counseling and care support, and giving hope to those we serve.

BNA Navigator

Programs

Program Service Lead

Park-City

Mon-Fri

• Hourly pay of $20–$25
• Flexible schedules and support for work–life balance
• Paid lunch and rest breaks
• Various time‑off options, including paid volunteer hours
• Free access to the Employee Assistance Program (counseling, legal, financial, and more through Intermountain)
• Free training and self‑development opportunities
• 50% discount in CCPC stores (terms apply)
• Gift cards available at select locations
• Access to the CCPC Food Pantry based on food bank guidelines and income eligibility
• Additional part‑time benefits outlined in the Employee Handbook

The Basic Needs Assistance Navigator will provide support and resources to individuals and families in need within our community. This role requires a compassionate and proactive approach to help clients access essential services related to food, housing, healthcare, and financial assistance. The ideal candidate will be fluent in Spanish and English, enabling effective communication with diverse populations.

• Client Assessment:
  Conduct thorough assessments of clients' basic needs and challenges to identify appropriate resources and support services.
• Resource Navigation:
  Assist clients in accessing food pantries, housing assistance, healthcare services, and financial aid programs.
• Soft Case Management:
  Develop and maintain individualized action plans, monitor client progress, and provide ongoing support.
• HMIS Management:
  Input and manage client data within the Homeless Management Information System (HMIS), ensuring accurate and timely documentation.
• Community Outreach:
  Build relationships with local organizations, service providers, and community partners to enhance resource availability and referral options.
• Documentation:
  Maintain accurate and confidential records of client interactions and services provided, adhering to organizational policies and reporting requirements.
• Advocacy:
  Advocate for clients’ needs and rights within the community, ensuring they receive equitable access to necessary resources.
• Other duties as assigned.

• Mission Alignment:
  Live out and communicate CCPC’s vision and values with staff, volunteers, clients, and the public.
• Engagement:
  Maintain timely, consistent communication with supervisors and colleagues to keep projects moving forward. Respond promptly to urgent messages and leadership emails during work hours.
• Grant & Development Excellence:
  Proactively manage grant research, application, and reporting deadlines to ensure timely submissions.
• Professional Growth & Creativity:
  Bring initiative and fresh ideas to strengthen CCPC’s outreach and impact.
• Follow-Through:
  Complete assignments and projects on time and to a high standard.
• Program Support:
  Continue supporting BNA, events, new initiatives, and other assignments as directed by the Director of Programs.
• Adaptability:
  Approach change with flexibility and a positive attitude.
• Confidentiality:
  Handle all sensitive information with discretion.
• Productivity Tools:
  Use approved tools to organize projects, track deliverables, and measure efficiency.
• Availability:
  Be flexible to work evenings and weekends as required by program schedules.
• Physical Requirements:
  
  Ability to lift 20–30 lbs. without assistance.

• Bachelor’s degree in Social Work, Human Services, or related field preferred; equivalent experience will be considered.
• Strong organizational and time management skills.
• Fluent in Spanish and English, with excellent verbal and written communication skills.
• Strong ability to build rapport with clients from diverse backgrounds and maintain a compassionate and non‑judgmental attitude.
• Ability to work independently and collaboratively in a fast‑paced, multi‑tasking environment while maintaining a positive attitude.
• Proficiency in Microsoft Office Suite…