Account Executive, CX

At NiCE (formerly Atlas

RTX and Verse.ai) we are revolutionizing customer engagement with AI‑driven mobile messaging and web assistants. We are looking for an experienced Account Executive to drive top‑line revenue by managing a territory of new clients and closing high‑value opportunities.

The Account Executive is responsible for driving top‑line revenue by managing a territory of new clients. The Account Executive will prospect into, conduct follow‑up calls, emails, and demonstrations, as well as develop and close opportunities with self‑generated leads. The Account Executive will carry a sales quota to be met or exceeded every month, quarter, and year.

• Identify and close business in your assigned target accounts and generate new leads through networking and prospecting, including cold outreach
• Establish and foster strong relationships with target accounts and networking opportunities
• Navigate complex negotiations that are mutually beneficial and strengthen prospect and customer relationships while serving as the primary point of contact for clients throughout the entire sales process as well as onboarding, assessment development, and implementation success
• Consult and advise large, strategic customers resulting in increased adoption, success and enterprise‑wide deployments
• Conduct virtual or in‑person demonstrations for customers and prospects, including proper testing and research prior to such meetings
• Deliver and maintain the required monthly, quarterly, and yearly quota established by the department manager
• Effectively communicate NiCE’s value proposition to targeted accounts
• Manage your sales funnel and update your prospect and client information in CRM (Salesforce)
• Research prospect companies, competitors, and stay abreast of industry trends
• Complete product training and continue to learn and develop knowledge
• Ability to project manage complex sales cycles with internal stakeholders (business development, CSM, solution engineers)
• Other duties as assigned

• Minimum 10+ years of prior sales experience in enterprise software, contact center, call center or similar, with a demonstrated track record of success required
• Experience selling annual agreements with $120,000+ ACV
• Experience selling to C‑suite roles and negotiating contracts for enterprise companies required
• Ability to travel when needed (1‑3 weeks a quarter recommended)
• Familiarity with operating Salesforce or comparable CRM required
• Outstanding active listening skills, curiosity, and the ability to uncover opportunities
• Familiarity with methodical sales methodology and territory management practices
• Internal motivation and the ability to meet assigned sales goals
• Possess a willingness and ability to work hands‑on and with a sense of urgency in a fast‑paced, entrepreneurial environment
• Outstanding written and verbal communication skills with the ability to effectively present to and engage with a wide range of audiences

Join an ever‑growing, market‑disrupting, global company where the teams – comprised of the best of the best – work in a fast‑paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.