Service Advisor - Audi Parker

Service Advisor

Location: Parker, CO

Pay Range: $50,000.00/yr – $/yr (Base Pay)

Seniority Level: Mid‑Senior Level

Employment Type: Full‑Time

Job Function: Other

McDonald Automotive is a family‑owned dealership that values style, performance, and exceptional customer service. We were honored to receive the Magna Society Elite Award in 2024 and 2025 for outstanding customer service and operations.

• Valid driver’s license and clean driving record
• 5 years of progressive experience in auto service
• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Team‑oriented and self‑motivated
• Able to work independently

• Greet customers and guide them through the service process with confidence, professionalism, and a focus on building long‑term relationships.
• Present maintenance and repair recommendations clearly, with the goal of increasing closing ratios and maximizing service sales.
• Consistently follow up with customers for approvals and updates, creating urgency and trust through timely communication.
• Collaborate with technicians to ensure accurate diagnoses and estimates are conveyed to customers.
• Own the customer experience from drop‑off to delivery, ensuring every interaction ends with satisfaction and repeat business.
• Track performance metrics such as sales totals and closing ratios to drive continuous improvement.

• Competitive 401(k) with matching
• Medical, Dental, and Vision Insurance
• Employee Assistance Program (free,ಾನ confidential counseling)
• PTO Accrual
• Health Savings Account
• Flexible Spending Account
• Voluntary Life and AD&D coverage
• Employee Discounted Pricing on Parts, Vehicles, and Service

As a family‑owned and operated company for over 65 years, McDonald Automotive serves Colorado with a legacy built on respect, integrity, growth, hard work, and trust. With three generations actively involved submission daily operations, our focus sofa relationships over transactions—customers, community, and employees. Our motto, "Doing Right Comes Naturally," reflects the commitment to doing business the right way. This has earned us a reputation as a top dealership in the U.S., with recognition for higher standards than manufacturer requirements.

We believe that exceptional experiences start with exceptional people. Many of our team members have spent decades with us, growing their careers and eventually retiring as part of the legacy. We’re proud to attract motivated individuals passionate about their work and dedicated to building lasting relationships. It’s not just about the work we do—it’s about the family we build along the way.

Check out our Instagram for a glimpse of our culture: