Assistant Site Manager - Site
Listed on 2025-12-31
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Business
Operations Manager
Overview
Cobblestone is Arizona's and Colorado's premier car care destination, offering full‑service and express washes, oil changes, detailing, and more. With 41 Arizona and 35 Colorado locations, the company has been providing top‑tier quality for over 25 years while supporting local communities and donating approximately $300,000 annually to more than 125 charitable organizations.
Essential Functions- Train and support current and incoming Crew Members.
- Complete new‑hire paperwork with new Team Members.
- Verify Shift Leaders and Crew Members are following all proper procedures and safety protocols while at work.
- Assist in constructing an employee schedule that considers daily demand and labor percentage of your respective car wash location.
- Support the Site Manager in tracking Crew Member hours to control labor cost.
- Provide clear and concise daily verbal reports to the Site Manager regarding daily operations.
- Assume Manager responsibilities if the Site Manager is not at work and/or unavailable.
- Demonstrate knowledge and effectively communicate with customers regarding each of the Ultimate Shine wash packages.
- Operate XPT machines, including reading the XPT cash audit report, zeroing XPT, and, if entrusted, pulling money from the XPT and making an accurate deposit.
- Develop and maintain an understanding of how Ultimate Shine Car Wash equipment works; perform maintenance on car wash equipment and troubleshoot inoperable equipment on site.
- Confirm equipment is in proper working order at all times to ensure a great car wash experience.
- Ensure that vehicles entering the tunnel are in proper condition and identify damage before washing.
- Ensure customer satisfaction and vehicle cleanliness after wash completion.
- Properly handle customer complaints and damage claims; complete claim paperwork and follow appropriate procedures.
- Demonstrate professionalism at all times, including following the company dress code policy.
- Communicate respectfully with customers and other Team Members.
- Complete end‑of‑month paperwork and audit.
- Guarantee completion of all daily, weekly, and monthly tasks as written on the checklist.
- Maintain general upkeep/maintenance of the grounds, facilities, and equipment.
- Work with the Site Manager to order inventory for chemicals, office supplies, and uniforms, ensuring items are kept in stock.
- Other duties as assigned.
- Comprehend written and verbal instructions and carry them out.
- Possess excellent judgement and decision‑making skills.
- Have reliable transportation.
- Work 40+ hours per week; flexible to evenings, weekends, holidays, and occasional overtime or on‑call.
- Lift 50 lbs with or without an accommodation.
- Demonstrate strong time‑management skills.
- Meet probationary period reviews and time‑limit expectations.
- Be at least 18 years of age.
- Exceptional leadership skills and ability to train and support employees on routine and complex tasks.
- Pass a contingent background check.
- Competitive pay starting at $19.00/hr plus commission payments for membership sales.
- On‑the‑job training.
- Opportunity for advancement and professional development.
- Free car washes.
- Benefits: PTO, 401(k), health insurance, and paid holidays for full‑time employees.
We Use E‑Verify To Check Employment Eligibility
Spotless Brands and its affiliate brands comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources department.
Spotless Brands and its affiliate brands are an Equal Employment Opportunity (EEO) employer. It is the policy of the company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.
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