Patient Service Representative - Part Time

Overview

Patient Service Representative | Parker, CO

The Patient Service Representative registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. This role collaborates with multidisciplinary team members to provide high-quality patient care. The primary purpose is to collect accurate demographic, financial, and basic medical information from patients and/or their designee in a timely and professional manner.

• Performs full registration and ensures insurance is verified and all patient information is correct
• Obtains signatures from patient/guarantor for release of information, general consent to treat, statement of financial responsibility, Medicare and other insurance forms, and other required paperwork
• Instructs patients to complete any questionnaires required by the clinic
• Answers telephone calls, responds to questions and inquiries, or transfers when appropriate
• Adheres to policies and procedures and safeguards assets
• Obtains copies of insurance cards, driver’s license, and any other applicable information
• Obtains, verifies, and enters complete and accurate demographic information to facilitate revenue cycle processing
• Explains insurance benefits and patient liability using appropriate communication styles
• Financially secures all patient accounts to maximize reimbursement in a customer service-oriented fashion
• Documents all information accurately in the system and maintains accuracy in account notes
• Communicates clearly and openly; builds collaborative relationships
• Maintains accountability for individual performance and puts patient needs first
• Greets patients with a welcoming demeanor and professional tone
• Other duties as assigned

• Ability to work in a production-driven environment
• CPR/BLS certification preferred
• Ability to multitask in a high-volume environment
• Strong written and verbal communication skills
• Knowledge of medical terminology and CPT/ICD-10 coding
• Ability to maintain positive customer service
• Maintain the highest level of confidentiality
• Effective prioritization and time management
• Proficient in English (read, write, speak)
• Strong relationship-building and diplomacy skills
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Previous experience as an admissions/registration representative in a healthcare setting is preferred

• High School Diploma or GED required

Compensation is between $19.00 and $22.70/hr this range is a Colorado law-compliant estimate of base compensation and may be based on experience, knowledge, skills, and abilities. This position will accept applications on an ongoing basis and remain open until filled.

• Medical, dental, and vision insurance
• Term life insurance, AD&D, and EAP
• Long-term disability
• Generous paid time off
• Paid holidays
• Voluntary protections (e.g., supplemental life, accident, critical illness)
• Profit-sharing 401(k) retirement plan
• Tuitition reimbursement

Full-time employees become eligible for benefits on the 1st day of the month following 30 days of employment. Part-time employees may have access to some benefits on a pro-rated basis. PRN employees are not eligible for benefits.

Our Mission Invision Sally Jobe (ISJ) is a network of imaging centers serving the South Denver area with exams using state-of-the-art equipment. Our services include MRI, CT, digital mammography, ultrasound, pain management, DXA, X-Ray, and image-guided biopsies. Our mission is to improve the health of patients in the communities we serve by providing the highest quality imaging and related medical care.

Our benefits include the following for eligible employees. For more information, please apply.