Donation Services Associate - Parker Job Parker area,Colorado USA,Retail

Excellent customer service skills are a must! Various schedules are available. Please tell us about your availability! (We can be flexible if you can be consistent.) Ability to work evenings and weekends is preferred. Full-time and part-time regular positions are available as well.

Donation hours at our Retail Centers are Monday through Saturday 9:00 a.m. to 8:00 p.m. and Sunday 9:00 a.m. to 7:00 p.m. Shifts can start as early as 8:30 am and end as late as 8:30 pm.

Pay: $15.00 Hr. Goodwill is now a Proud Partner with Daily Pay! Work Today. Get Paid Today! Full Time employees are eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

Part Time employees are eligible for paid holidays, sick leave, jury duty and bereavement leave. Part time employees can also make pre-tax contributions to a retirement plan and some part time employees who work enough hours in a year may become eligible for employer contributions to their retirement.

OBJECTIVE:

The Donation Services Associate is typically the first point of contact for customers that are dropping off items at retail centers. Donation Services Associates provide excellent and friendly customer service by greeting customers timely and providing assistance as needed that may include lifting or unloading donations from a customer’s vehicle or other area. Associates are expected to handle goods with care showing respect for items donated.

QUALIFICATIONS:

Must be able to make decisions by following Goodwill standards and guidelines.

Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email.

Must be able to work in various weather conditions with varying temperatures.

Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack.

Must be able to work a varied schedule to include weekends, evenings and holidays with occasional overtime as necessary.

Must be able to communicate effectively with customers, managers, supervisors, staff and peers.

KEY RESPONSIBILITY AREAS:

Provide excellent customer service, greeting customers in a timely manner, answering product questions as needed.

Assist customers by unloading donations from vehicle or other area(s).

Ensure donated items are handled with care and sorted into appropriate bins or production areas.

Inspect all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations.

Ensure a safe, organized and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas.

Cross-train in other departments or areas to act as a back-up for other areas as required.

Maintain remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site.

Order supplies using provided computer equipment and software programs.

Ensure supplies are kept well stocked at remote site(s) as necessary.

Track and report donation levels daily to ensure trailers do not become overstocked when working in remote donation center locations.

Work with transportation department and dispatchers to schedule trailer pick-ups and drop-offs at remote locations.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

(This information is required to ensure compliance with various workplace regulations.)

Guide to

Physical Requirements:

Continuously (5-8 hours)

Frequently (3-4 hours)

Occasionally (1-2 hours)

LIFTING: (as defined by ADA)

Moderate: 15-44 lbs - CONTINUOUSLY

CARRYI…


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