CHEESE SHOP​/CLERK

Job Description

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages repeat visits.

Assist the department manager in meeting sales and profit goals while monitoring quality and safety standards.

• Gain and maintain knowledge of products sold within the department and respond to customer questions and suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of Cheese Shop specials.
• Provide customers with fresh, correctly portioned products to prevent shrink.
• Measure, prepare, and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
• Prepare, package, label, and inventory merchandise.
• Check product quality to ensure freshness and review "sell by" dates.
• Label, stock, and inventory department merchandise.
• Report product ordering and shipping discrepancies to the department manager.
• Understand store layout and locate products requested by customers.
• Stay current with present, future, seasonal, and special advertisements.
• Maintain awareness of inventory and stocking conditions and note any discrepancies.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers and keep temperature logs.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying store management.
• Inspect equipment for preventive maintenance and notify the appropriate department or store manager of repair needs.
• Notify management of customer or employee accidents and report all safety risks or illegal activity.
• Work cooperatively in a high‑paced, sometimes stressful environment and manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information and follow directions.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Effective communication skills.
• Basic math knowledge (counting, addition, and subtraction).
• Ability to handle stressful situations.
• High school education or equivalent.
• Comparable retail experience.

• Comprehensive healthcare coverage including medical, dental, vision, and prescription plans.
• Flexible scheduling for full‑time and part‑time roles with paid time off and holiday pay based on eligibility.
• Employee Assistance Program and financial counseling.
• Associate discounts on food, travel, and technology.
• Tuition reimbursement of up to $21,000 over a career.
• Career growth through training programs and diverse career pathways.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.