Development Data Coordinator

Development Data Coordinator – Central Appalachian Region (Hybrid)

The American Red Cross is currently seeking a Development Data Coordinator to support the Central Appalachian Region. This hybrid position can be located in any of the following areas:
Ashland, KY;
Beckley, WV;
Charleston, WV;
Huntington, WV;
Morgantown, WV;
Parkersburg, WV;
Hagerstown, MD;
Winchester, VA.

Joining the American Red Cross is an opportunity to be part of the world’s largest humanitarian network, where success is measured in people helped, communities made whole, and individuals equipped to keep changing lives for the better.

• Identify needed adjustments and/or linking requests to support accuracy of revenue and fundraiser credit per the guidelines. Provide data and reports to assist leadership in operational reviews, monitoring activity and performance, and other initiatives as directed.
• Coordinate gift processing to include cross‑functional collaboration to ensure accurate execution of check processing and bundling procedures are followed and understood.
• Coordinate data hygiene updates to ensure quality data by creating new accounts, requesting account merges, and making other needed updates. Support portfolio updates as defined by leadership by transferring accounts/contacts to the appropriate relationship manager, inactivating and adding new accounts, and ensuring portfolios are reflected for each role. Monitor upcoming and past‑due solicitations and gifts and share information to ensure data is updated appropriately.
• Assist with onboarding of new fundraisers and serve as a systems trainer for new hires and volunteers. Provide ongoing user training and education on new functionality and/or changes in the system.
• May serve as the liaison to key national contacts for data systems, gift processing and research as needed. Support tracking large budgeted monthly gifts, as reflected in the revenue budget to support forecasting.
• Support volunteers who perform data entry and data‑related projects for the development team.

• Education:
  
  High School or equivalent required.
• Experience:
  
  Minimum 7 years of related experience or equivalent combination of education and related experience required.
• Skills & Abilities:
  Good interpersonal, verbal, and written communication skills; basic proficiency in the use of a personal computer, word‑processing, spreadsheet applications, and database applications when applicable; ability to work on a team.
• Travel:
  May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system.
• Physical Requirements:
  
  Ability to use a personal computer, applicable software, and office equipment for sustained periods; may include sitting for long periods, driving a vehicle, and working under challenging conditions.

Strong Salesforce, Excel and Power BI skills are preferred.

Our comprehensive package includes:

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO:
  Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401(k) with up to 6% match
• Paid Family Leave Employee Assistance
• Disability and Insurance:
  Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

Ameri Corps, the federal agency that brings people together through service, and its partners launch Employers of National Service to connect national service alumni with opportunities in the workforce. The American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

To view the EEOC Summary of Rights, :
Summary of Rights

Interested in Volunteering? Visit redcross.org/volunteer today to learn more, including our most‑needed volunteer positions.