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Service Appointment Specialist — Boost Service & Retention

Job in Parkersburg, Wood County, West Virginia, 26106, USA
Listing for: ADP, Inc.
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, HelpDesk/Support, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 18000 - 22000 USD Yearly USD 18000.00 22000.00 YEAR
Job Description & How to Apply Below

Matheny Motors in Parkersburg, WV, seeks a Service BDC Representative to support service departments by scheduling appointments and following up with customers. You will work closely with Service Advisors and managers to drive service traffic and improve retention.

The role requires professional communication, the ability to manage multiple conversations, and a willingness to train the right candidate, including onboarding newcomers to dealership processes.

This position is for the Service Appointment Specialist — Boost Service & Retention role at ADP, Inc.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Service Appointment Specialist — Boost Service & Retention role at ADP, Inc., based in Parkersburg, WV, United States.

We are looking to fill the Service Appointment Specialist — Boost Service & Retention position at ADP, Inc. in Parkersburg, WV, United States.

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