Field Supervisor

Company Description

Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers’ people, business, and time. AWP is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.

AWP Safety has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit of providing extraordinary service for our customers is what has built our company and its national reputation for integrity.

POSITION SUMMARY

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.

RESPONSIBILITIES

• Direct leadership/supervision for 30+ protectors (field based crews)
• Support the Area Manager and General Manager in managing and executing company initiatives
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Maintain Field (80%) and Office (20%) Responsibilities
• Ensure safety, quality, training, employee engagement, and retention standards are met
• Protect the company’s team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, and Develop assigned team of protectors
• Develop relationships with new and existing customers to achieve goals and new business opportunities
• Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
• Address customer service issues promptly and efficiently while providing the highest level of customer service
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Obtain ATSSA and state-specific certifications
• Become a subject matter expert in work zone setup/design and professional flagging
• Other duties as assigned
• Compensation: $60K-70K Base + 7% AIP Bonus + Company Vehicle and Gas Card.
• The base pay offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

REQUIREMENTS

• 4-year degree in a business-related field is a plus but not required
• High School Diploma or GED completion required
• 2-5 years of supervisor experience and building teams with 20+ team members
• Must be able to and enjoy connecting with field-level customers and contacts
• Excellent verbal and written communication skills
• Ability to build and maintain working relationships with your team
• Contributes to the engagement and ongoing development of AWP Safety employees
• Intermediate computer skills including Microsoft Office products and customer relationship management systems
• Must adhere to and promote safe workplace practices
• Valid drivers’ license and ability to meet AWP Safety driver standards

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• Variable hours of operation based on staffing needs and workload
• Ability to work in a variety of physical positions, including sitting, standing, walking, and driving
• Regular exposure to all weather conditions in combination with regular work time indoors in…