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Front of House CLOSING Shift Leader

Job in Parkville, Baltimore City, Maryland, 21234, USA
Listing for: Chick-fil-A Joppa Road
Full Time position
Listed on 2026-01-12
Job specializations:
  • Marketing / Advertising / PR
Salary/Wage Range or Industry Benchmark: 16.5 - 19.5 USD Hourly USD 16.50 19.50 HOUR
Job Description & How to Apply Below
Position: Front of House CLOSING Shift Leader 2pm 11pm
Benefits
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid training
Full

Job Description

Are you a highly skilled and motivated individual with a passion for marketing? Do you thrive in a positive and people-focused environment? Join our dynamic team and take your marketing career to the next level at Chick-fil-A, where teamwork and leadership development thrive.

About Chick-fil-A:

Working at a Chick-fil-A restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Responsibilities:

  • Develop and implement marketing strategies to drive brand awareness and customer engagement.
  • Collaborate with cross-functional teams to create and execute marketing campaigns.
  • Analyze market trends and competitor activities to identify opportunities for growth.
  • Manage the marketing budget and allocate resources effectively.
  • Monitor and report on the effectiveness of marketing initiatives.

Common In-Restaurant Responsibilities:

  • Create a Marketing Plan:
    Work with your Operator to determine a marketing plan for your Restaurant.
  • Plan In-Restaurant Events:
    Visit The Studio for local marketing activation event ideas and tools.
  • Leverage Social Media:
    Publish pre-approved social media posts through Social Media Publisher.
  • Lead with Real Food through sampling and encouraging Team Members to personalize the Customer's order.
  • Ensure the Restaurant is on brand.
  • Keep POP (Point of Purchase) updated.
  • Clearly communicate upcoming events, seasonal changes, and new roll outs to leadership and staff.
  • Sampling menu items from our classic menu items to our seasonal and new upcoming menu items.

Common In-Community Responsibilities:

  • Form a giving strategy and process with your Operator for handling donation requests.
  • Ensure the Chick-fil-A Cow mascot is present in the community on a regular basis.
  • Implement School Programs, such as fundraising programs and spirit nights.
  • Plan Food Distributions:
    Distribute free, whole product samples to Customers away from the Restaurant.
  • Blitz the Community:
    Digital Be Our Guest Cards create a unique opportunity to get the taste of our products into the mouths of our Customers.

Catering Responsibilities:

  • Identifying catering opportunities and following up on potential catering guests through phone calls and visits.
  • Leveraging established corporate partnerships and relationships to drive catering sales.
  • Making sales and securing agreements with catering customers.
  • Confirming orders on the day of the event.
  • Ensuring Team Members deliver a remarkable pickup and/or delivery guest experience.
  • Following up with guests for feedback and to inquire about their recent experience.
  • Adding value to catered events by providing a Cow mascot appearance.
  • Creating and managing a database of catering customers.

Requirements:

  • Proven experience in marketing, advertising, or public relations.
  • Strong leadership and strategic thinking skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work in a fast-paced, deadline-driven environment.
  • High School or GED diploma preferred.

Pay: $16.50 - $19.50 / hour

Job Type: Full-time, Part-time

Schedule:

  • Monday to Saturday
  • Weekend availability
  • Day shift
  • Night shift

Work Location: On-site

If you are a talented and enthusiastic marketer looking to make a difference, apply now and join our Chick-fil-A family!

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