Director of Community Center Deaf and Hard of Hearing Job Parma Heights area,Ohio USA,Management

Position: Director of Community Center for the Deaf and Hard of Hearing- Location
Director of Community Center for the Deaf and Hard of Hearing Major Duties and Expectations

Provides strategic leadership and vision for CCDHH:
Establishes priorities that respond to the evolving needs, strengths, and aspirations of Deaf, Hard of Hearing, Deaf Blind, and Deaf Disabled communities.
Develops and implements the Center’s strategic priorities, goals, and performance measures in partnership with the President & CEO, staff, community members, and other stakeholders.
Identifies opportunities to expand CCDHH’s reach, impact, partnerships, and services throughout Northeast Ohio and, where appropriate, statewide.
Serves as an active member of CHSC’s Leadership Team, contributing to organization-wide strategy, planning, decision-making, and culture.
Leads community engagement and accountability:
Builds and sustains relationships with Deaf, Hard of Hearing, Deaf Blind, and Deaf Disabled individuals, organizations, leaders, and community groups.
Creates ongoing mechanisms for community members to inform CCDHH priorities, services, advocacy, and decision-making.
Serves as staff leader of the Deaf Advisory Committee.
Ensures that CCDHH programs and practices reflect Deaf culture, linguistic accessibility, community priorities, and respect for individual communication choices.
Serves as a highly visible and trusted representative of CCDHH within the community.
Directs and coordinates all CCDHH programs and services:
Provides executive oversight of CCDHH programs and services, including vocational rehabilitation, case management and client support services, youth programs, American Sign Language (ASL) classes, and community events, ensuring their quality, accessibility, relevance, and effectiveness.
Oversees vocational rehabilitation services, including development of employment goals, application materials, job visits, community-based assessments, Pre-Employment Transition Services (Pre-ETS), job coaching, and summer youth programs.
Ensures that ASL classes are taught by qualified instructors and that a year-round calendar of youth programs and community events is planned and delivered.
Works with program leaders and staff to develop new initiatives in response to identified community needs and opportunities.
Establishes and monitors key performance indicators for program reach, quality, outcomes, and community impact, and uses data and community feedback to guide continuous improvement.
Consults with other CHSC professionals, including audiologists, speech-language pathologists, and social workers, to help clients obtain diagnosis, treatment, and services.
Provides direct client services (vocational rehabilitation, case management, education) as needed to support staff and the community.
Ensures quality, compliance, and accreditation:
Ensures services are provided in a high-quality, linguistically and culturally appropriate manner, consistent with CHSC policies and all accreditation and certification standards.
Ensures that CARF accreditation renewals are completed successfully.
Ensures compliance with applicable contracts, grants, regulatory requirements, and organizational standards, and that all legal, ethical, and safety considerations are followed.
Ensures required documentation, including billing, is completed in a timely manner and follows established protocols to secure reimbursement from payers such as Opportunities for Ohioans with Disabilities (OOD).
Develops, reviews, and analyzes CCDHH operating policies, practices, and procedures.
Leads advocacy and systems change:
Provides leadership for CCDHH’s advocacy agenda at the local, regional, state, and national levels.
Represents CCDHH with policymakers, government agencies, community organizations, healthcare systems, educational institutions,…