Job Description & How to Apply Below
Riassunto dell'opportunità da parte della Joinrs AI :
Chiesi Group ricerca un Global Commercial Effectiveness Manager con almeno 5 anni di esperienza in Commercial Excellence, Digital Marketing o Customer Experience nel settore farmaceutico o sanitario. Il candidato guiderà la strategia omnicanale globale per l'engagement dei clienti, coordinando team internazionali e misurando l'efficacia commerciale. Offre un contratto temporaneo con sede a Parma o affiliate europee, modalità di lavoro ibrida, benefit completi e un pacchetto retributivo competitivo.
Il processo di selezione sarà interamente gestito da Chiesi Group.
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- # Global Commercial Effectiveness Manager - Temporary
Date:
30 Apr 2026
Department:
Group Transformation Office
Business Area:
Mktg, Market Access, Bus. Excellence & Med. Affair
Job Type:
Direct Employee
Contract Type:
Temporary
Location:
Parma or Affiliates in Europe, IT
About us
Chiesi is an international research-focused biopharmaceutical group with 90 years’ experience, operating in more than 30 countries, with its Headquarter in Parma, Italy. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas.
Discover more here.
At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact.
Diversity and inclusion are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better.
Chiesi Corporate Functions
GROUP TRANSFORMATION OFFICE
The Group Transformation Office is composed of the Digital Transformation Office, the Global Commercial Excellence Group, the Agile & Simplification Office (A&SO), the Integration Management Office (IMO), and the Project Management Office (PMO).
This department guides the Group’s continuous evolution and accelerates transformation, supporting teams in delivering on strategic priorities while creating the conditions for innovation to thrive.
By embracing change and building on its foundations, the Group Transformation Office unlocks new value, empowers its people, and drives greater impact for patients, the planet, and the business.
Who we are looking for
This is what you will do
We are currently recruiting for a temporary (maternity leave replacement) role in our Global Commercial Excellence department. The Global Commercial Effectiveness Manager ensures a robust, data-driven customer engagement strategy built on the omnichannel go-to-market model, maximizing customer impact, consistency, and commercial effectiveness across brands, regions, and affiliates.
You will be responsible for
Omnichannel Strategy & Customer Engagement Lead global coordination of affiliates in the definition and execution of the Customer Engagement Impact Plan (CEIP) as the strategic framework for omnichannel customer engagement
Define, with affiliates and regions, the optimal channel mix based on external benchmarks, internal data, and customer insights
Drive definition of AS-IS and TO-BE omnichannel models, balancing reach, frequency, and impact
Translate global customer engagement strategy into clear guidance, frameworks, and tools for local execution
Act as a change agent within AIR & CARE BUs to accelerate adoption of omnichannel and digital marketing automation
Commercial Performance Measurement & Effectiveness Define and maintain application success, customer success, and engagement effectiveness metrics for digital and omnichannel initiatives
Partner with Commercial Analytics, Omnichannel Enablement and Marketing teams to define and evolve Marketing Mix ROI and commercial effectiveness measurement…
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