Customer Operations & Supply Chain Internship

Questa posizione è in Barilla
Riassunto dell'opportunità da parte della   Joinrs AI   :
Barilla offre un'opportunità di tirocinio come   Customer Operations & Supply Chain Intern (EDI & Order Management)  ideale per neolaureati in   Economia, Business, Ingegneria o campi correlati   . Il ruolo supporta i team di Customer Service e Supply Chain nell'esecuzione efficiente del ciclo degli ordini e nel mantenimento degli standard di servizio. Tra i benefit: stipendio competitivo, supporto tutor, esperienza su progetti reali e flessibilità lavorativa.
Il processo di selezione sarà interamente gestito da Barilla.
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- # About Barilla
At Barilla, we believe that every great journey begins with passion and a bold vision. From our humble beginnings in 1877 in a small shop in Parma, Italy, we’ve blossomed into a global leader in the food industry, guided by our commitment to progress and excellence.
Today, Barilla is an international group present in more than 100 countries and we are proud to be recognized as the world’s top food company by reputation. With 22 beloved brands in our portfolio, we are world leader for pasta, the number one choice for ready-made sauces in Europe, leader for bakery products in Italy, and for crispbread across Scandinavia with Wasa.
Our success story is written by a passionate team of almost 9,000 dedicated employees across 30 plants and offices worldwide, all united by a shared mission to nourish the future with purpose and passion.
Are you ready to add your unique flavor to our journey?
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THE ROLE
Are you ready to step in?!
As Customer Operations & Supply Chain Intern (EDI & Order Management), you will support the Customer Service and Supply Chain teams in ensuring efficient order cycle execution and high service levels for our customers.
Working closely with cross-functional teams, you will contribute to managing order flows, monitoring performance, and resolving operational challenges in a dynamic FMCG environment. This internship offers a structured learning path to develop both analytical and operational capabilities within supply chain and customer service processes.

Support the management of customer order cycles, including order entry, transmission (EDI and other tools), and delivery coordination.
Assist in monitoring lead times from order acquisition to delivery, ensuring service level targets are met.
Collaborate with internal teams (Sales, Logistics, Demand Planning) to ensure smooth order fulfillment and resolve daily operational issues.
Support the management of promotions, ensuring correct logistics data and coordination with warehouses.
Monitor service performance and contribute to identifying and solving delivery issues or stock shortages.
Assist in handling customer complaints by analyzing root causes and supporting corrective actions.
Support stock management activities in coordination with external warehouses.
Help identify opportunities for process optimization and cost efficiency within distribution and logistics flows.
Assist in managing exceptional situations such as order issues, product recalls, or delivery disruptions.
Through this internship, you will gain a 360° understanding of customer operations and supply chain execution, including order management, logistics coordination, and service performance monitoring within a complex FMCG organization.
## WHO WE ARE LOOKING FOR

To apply for this position, check that you meet the following criteria:

Recently graduated (or about to graduate) in Economics, Business, Engineering, or related fields.
Fluent English and Italian (written and spoken).
Strong interest in supply chain, logistics, and customer service operations.
Analytical mindset with strong attention to detail.
Proactive attitude, curiosity, and willingness to learn.
Good communication and teamwork skills.
In addition, the following will be considered a plus:

Previous internship or academic experience in logistics, operations, or customer service.
## WHAT WE OFFER

Competitive internship salary + relocation allowance.
Personal tutoring and constant support from your team to develop your personal and business skills.
First-hand experience working on live projects, as the…