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Automotive Service Advisor - Herold Family Auto & Tire - Parma, OH

Job in Parma, Cuyahoga County, Ohio, USA
Listing for: GreatWater 360 Auto Care
Full Time position
Listed on 2026-01-12
Job specializations:
  • Automotive
    Automotive Sales
Salary/Wage Range or Industry Benchmark: 18 - 25 USD Hourly USD 18.00 25.00 HOUR
Job Description & How to Apply Below

Description

Herold Family Auto & Tire, a part of the Great Water family, is Parma’s trusted tire and auto repair shop. Our team is known for honest advice, expert workmanship, and a commitment to getting customers back on the road safely. We’re looking for a Service Advisor who’s passionate about helping people and ready to grow in a fast-paced, supportive environment.

  • Address: 8916 Day Drive, Parma, OH 44129
  • EARN: $18 - $25 Hourly + Monthly Incentives
  • HOURS: M-F: 7:30AM-5:00PM EST
  • Full-Time | Automotive | Customer Service | Sales
What You’ll Do
  • Greet customers and assist with service needs
  • Recommend services and parts with confidence
  • Coordinate vehicle workflow with technicians
  • Communicate clearly with customers and team members
  • Build estimates and obtain customer approvals
  • Ensure timely updates and vehicle readiness
  • Perform road tests as needed
  • Support shop operations with flexibility and teamwork
What You Bring
  • 1+ year of experience in customer service or sales in the Automotive Industry
  • Strong communication and multitasking skills
  • Basic computer and math skills
  • Valid driver’s license
  • Mechanical knowledge is a plus
Why You’ll Love Working Here
  • Medical, Dental & Vision Plans – Available Day 1!
  • 401(k) Match – Up to 5% company match after 90 days
  • PTO – Front-loaded annually, 6 paid holidays, Paid parental leave
  • Disability & Life Insurance – Company-paid and voluntary options
  • Employee Assistance Program – 24/7 confidential support
  • Bi-weekly Pay – Direct deposit, 26 pay periods/year
  • Career Development - Paid training and elective courses, ASE Certification reimbursement, tuition reimbursement
  • Employee Discounts on service and parts that extends to immediate household family members
Join the Team

We take pride in supporting our teammates with career growth, a healthy work-life balance, and competitive benefits. If you’re ready to be part of a team that values your contribution,
Apply today!

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