Lead Call Center Operations - Patient Scheduling
Listed on 2026-10-27
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Customer Service/HelpDesk
Heart of Ohio Family Health Centers in Ohio is seeking a Call Center Rep Lead to supervise schedulers, resolve escalated issues, and ensure timely, compassionate patient service. You will monitor attendance, manage queue productivity, and prepare daily reports to optimize operations.
The role requires 2–3 years in customer service (healthcare preferred), strong communication and decision-making skills, and experience with Epic.
We would love to welcome a new Lead Call Center Operations
- Patient Scheduling to our group in OH, United States.
This is a strong opening to take on the Lead Call Center Operations
- Patient Scheduling role at Heart-of-Ohio-Family-Health-Centers-1.
As a Lead Call Center Operations
- Patient Scheduling, you will play an important part at Heart-of-Ohio-Family-Health-Centers-1 in OH, United States.
We invite applications for the Lead Call Center Operations
- Patient Scheduling position located in OH, United States.
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