MIS Application Specialist

Join to apply for the MIS Application Specialist role at RICOH COLOMBIA

We are seeking a detail‑oriented and technically skilled MIS Application Specialist with experience in Avanti Slingshot or similar MIS, preferably within the print industry. The ideal candidate will support system integration, workflow development, and testing, while also serving as a key liaison between the support team and business users.

• Provide day‑to‑day support for the Avanti Slingshot MIS or equivalent MIS platforms.
• Collaborate with internal teams to build, test, and implement new workflows and system enhancements.
• Work closely with the Support Group to manage and resolve tickets received via Service Now or similar platforms.
• Assist in system integration projects, ensuring seamless data flow between MIS and other enterprise systems (e.g., SAP, ERP).
• Translate business requirements into technical solutions and support documentation.
• Participate in user acceptance testing (UAT) and provide training or guidance to end users as needed.
• Troubleshoot and resolve system issues, escalating to vendors or IT teams when necessary.

• 3+ years of experience with Avanti Slingshot or similar MIS platforms in the print or manufacturing industry.
• Experience with workflow automation, testing, and system configuration.
• Familiarity with ticketing systems like Service Now.
• Excellent communication and problem‑solving skills.
• Ability to work independently and collaboratively in a fast‑paced environment.

Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us  are a team of information seekers and customer‑obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high‑performance team and our commitment to excellence.

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

All qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status, are encouraged to apply.