Director - Digital Operations, Manufacturing Execution

GE Aerospace is seeking aDirector – Digital Operations, Manufacturing Execution to lead ongoing digital operations across our Manufacturing Execution ecosystem. This role is responsible for platform stewardship, operational support, service continuity, and steady-state ownership of critical manufacturing applications that enable factory performance across the enterprise.

* Eastern Time Zone Preferred for US Based Candidates*

• Lead the digital operations function for Manufacturing Execution, with accountability for ongoing support, operational continuity, service performance, and platform stewardship.
• Provide continuous, steady-state ownershipacross a portfolio of manufacturing digital platforms, including
  
  Plant
  
  Apps, PFMD, Bluestreak, and related applications in the future digital manufacturing ecosystem.
• Lead cross-functional teams spanningoperations, support, product, and architecture to ensure stable and effective operation of business-critical manufacturing platforms.
• Establish and manage the support model, operating model, service governance, and platform ownership structure required to sustain and improve MES-related platforms.
• Driveuptime, operational stability, support responsiveness, platform health, and issue resolutionacross the ecosystem.
• Partner with operations teams, product owners, architects, support teams, and site usersto ensure services are reliable, well-governed, and aligned to business needs.
• Govern service delivery through clear KPIs, operating cadences, escalation paths, and performance reporting.
• Lead root cause analysis, corrective actions, and continuous improvement efforts to reduce repeat issues and strengthen operational reliability.
• Ensure operational readiness and service continuity for releases, upgrades, migrations, implementations, and platform transitions.
• Prioritize investment and attention across support needs, service risks, platform health, and business-critical operational demands.
• Drive adherence to compliance, controls, and cybersecurity requirements while simplifying and strengthening operational processes.
• Build and lead a culture grounded inFLIGHT DECK, with strong focus on respect for people, continuous improvement, customer value, and accountability.
• Shape and optimize adurable future-state operating modelfor enterprise manufacturing digital operations.

• Bachelor’s degree from accredited university or college with minimum of 8 years of professional experience OR Associates degree with minimum of 11 years of professional experience OR High School Diploma with minimum of 13 years of professional experience
• Minimum 5 years of professional experience in Digital Operations.
• Note:
  
  Military experience is equivalent to professional experience
• Eligibility Requirement:
• Legal authorization to work in the U.S. or UK is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

• Strong experience leadingdigital operations, service delivery, application support, or platform operations in a complex enterprise environment
• Experience with Manufacturing Execution Systems (MES), manufacturing applications, or other business-critical digital platforms
• Demonstrated success operating and improving platforms with accountability for service continuity, uptime, support responsiveness, and operational stability
• Experience working across multiple platforms and stakeholder groups to create effective operating models and governance structures
• Strong understanding of service management, incident/problem management, release readiness, operational controls, and platform lifecycle support
• Ability to make tradeoffs across platform health, support demand, business priorities, and technical constraints
• Familiarity with digital manufacturing environments and the role of technology in supporting safety, quality, delivery, and cost

• Demonstrated success leading enterprise or multi-platform operational ownership with broad cross-functional leadership
• Experience leadingsupport, product, architecture, and engineering in a matrixed global organization
• Ability to create clarity in complex environments and align teams around a common operating model
• Strong judgment in prioritization, escalation management, governance, and service ownership decisions
• Experience coaching, developing, and optimizing teams in support of long-term organizational capability

• Excellent…