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Customer Success Mgr./ CSM Customer Service Rep

Member Experience Lead & Keyholder

Job in Parsippany-Troy Hills, Morris County, New Jersey, USA
Listing for: Crunch Fitness - Morris Plains/Stanhope/Toms River
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading fitness center in Parsippany-Troy Hills, NJ, is looking for a member services associate to manage membership sales, greet members, and maintain a welcoming atmosphere. The role requires fluent English and strong customer service skills. Responsibilities include checking in members, facilitating messages, answering phones, and maintaining a clean work area. The ideal candidate will assist in member services and adhere to company policies, ensuring excellent service and support to all guests.
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