Front Desk Assistant​/Care Coordinator

Join to apply for the Front Desk Assistant/Care Coordinator role at Nuvia Dental Implant Center

Nuvia Dental Implant Center is rapidly expanding and is seeking enthusiastic Care Coordinators to support our growing team. As a leader in dental implant services, we are proud of our exceptional patient care and innovative solutions. With over 45 locations across the country and more than 45 000 five‑star Google reviews, Nuvia offers an ideal career for anyone who enjoys helping patients through life‑changing procedures.

• Base pay: $20‑$24 per hour
• Monthly performance bonus: up to $2,000 (approximately $12 per hour)
• Quarterly bonus: up to $2,000 (approximately $4 per hour)
• Comprehensive benefits: health, dental, vision, life insurance, short‑ and long‑term disability, 401(k) with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program

The Care Coordinator is patient‑focused and dedicated to ensuring patients have a seamless experience during their visit. Responsibilities include greeting patients, managing appointments, handling administrative tasks, and actively gathering patient feedback through reviews.

• Live company core values
• Greet and welcome patients
• Cultivate a positive and welcoming environment
• Communicate well with other team members to provide seamless patient care
• Manage appointments and scheduling
• Handle billing and payment processing
• Provide general administrative support
• Actively gather patient reviews
• Build strong patient relationships
• Attend daily huddles
• Collaborate with the team to achieve shared goals

• BLS certification
• Strong interpersonal skills
• Warm and empathetic
• Team oriented
• Sales-oriented
• Results‑Focused
• Adaptable

• Morning routine: prepare the office, attend the morning huddle, and review the day’s schedule.
• Patient interactions: greet patients, schedule appointments, and manage patient flow.
• Billing & payments: process payments, answer billing questions, and address concerns.
• Administrative support: file, scan, and perform data entry tasks.
• Patient engagement: seek patient feedback and encourage online reviews.
• Team collaboration: participate in daily huddles and work closely with doctors, dental assistants, and sales consultants.
• End‑of‑day tasks: reflect on the day’s activities, review the next day’s schedule, and secure the office.

Entry level

Full‑time

Administrative

Hospitals and Health Care

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