Learning and Development Specialist

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The Learning & Development Specialist is responsible for designing, developing, and delivering a structured technical training curriculum for engineering services and related operational procedures. This role will collaborate closely with Operations, Engineering, HR, Directors, and Partners to identify training needs and standardize learning across departments. The Specialist will create job aids, procedures, onboarding materials, and e-learning modules while also facilitating training sessions and supporting ongoing employee development initiatives.

This position requires a high degree of independence, instructional design expertise, and the ability to work cross-functionally in a fast-paced environment.

• Design, build, and implement a structured technical training curriculum for engineering services and procedures.
• Collaborate with Operations, People Operations, and department leaders to identify training gaps and development needs.
• Support the firm’s initiative to standardize technical training across all engineering-related departments.
• Evaluate and recommend training strategies, technologies, and methodologies.

• Develop training materials including job aids, SOPs, onboarding guides, e-learning modules, and assessments.
• Partner with subject matter experts to ensure content accuracy and relevancy.
• Facilitate instructor‑led training (in‑person and virtual) for technical, systems, and procedural content.
• Manage the development and rollout of training for core platforms and engineering tools.

• Maintain and update all curriculum components to ensure alignment with operational changes and industry standards.
• Track participation, measure training effectiveness, and provide recommendations for continuous improvement.
• Support employees’ ongoing development by providing coaching, learning pathways, and skill progression guidance.

• Help manage the execution of learning and development programs for employees.
• Collaborate with teams to identify training needs and develop relevant programs.
• Assist in tracking training outcomes and measuring effectiveness.
• Support the onboarding process to ensure a seamless integration for new hires.

• Work with HR and leadership to enhance the onboarding experience for technical staff.
• Partner with leadership to ensure training supports operational goals and enhances workforce capability.
• Facilitate communication between departments to support a cohesive learning culture.

• Communications: Exhibits effective listening and comprehension skills. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
• Cooperation: Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co‑workers; works cooperatively in group situations; works actively to resolve conflicts.
• Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Dependability: Follows instructions, responds to management direction; takes responsibility/accountability for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
• Job Knowledge: Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
• Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Organizational Support: Follows policies and procedures; completes…