Data Center Technician

Join to apply for the Data Center Technician role at Cologix, Inc.

$25.00/hr - $32.00/hr

Based in Denver, Colorado, Cologix is North America's leading network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and Scalelogix® hyperscale edge data centers in 12 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 30+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service.

Backed by one of the largest North American infrastructure funds, Cologix’s experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients.

The Data Center Technician is responsible for the daily operations and maintenance of the datacenter. Performs or delegates all tasks associated with the installation, acceptance and maintenance of a variety of telecommunication equipment. Responsibilities range from installation of cabinets, equipment, and cross‑connects, performing remote hands requests, and managing vendor maintenance of all critical infrastructure equipment. Project installation, testing and troubleshooting of telecommunication infrastructure components including but not limited to ladder rack, fiber guide, MDF, IDF, switches, routers and related cabling.

• Expert working knowledge of copper (UTP, Cat5e, Cat6, Cat6a) and fiber optic media types, (MMF, SMF, 50 micron, 62.5 micron), industry standards and applications, and use cases (e.g., Ethernet, Fiber Channel, SONET, TDM)
• Installs, provisions, tests, and maintains DS0 thru OC12 services, and equipment in support of network and customer requirements. Diagnoses, troubleshoots and repairs customer and network circuits.
• Install cable runs, patch panels and cross connects. Performs cable lacing as per the Datacenter standards.
• Significant hands‑on experience with the installation of both copper and fiber media types.
• Expert working knowledge with cable testing systems to ensure operational integrity.
• Expert working knowledge of troubleshooting both copper and fiber cable media (e.g., dB loss, attenuation, breaks, termination problems, transmission characteristics).
• Working knowledge of fiber optic and copper test equipment.
• Understanding of network layouts, Cisco hardware and layer 1 topologies.
• Working knowledge with Data Center Network Hardware (Ethernet, Fiber Channel interfaces).
• Working knowledge of pertinent ISO Standards associated with Data Center Cable Infrastructure, including ANSI‑942 and ANSI‑568.
• Execute customers’ support requests ranging from server reboot to complex telecommunications equipment troubleshooting and updates in the order management system.
• Lead troubleshooting and repairs in case of events or equipment failure, providing recommendations to prevent re‑occurrence.
• Monitors and responds to security, environmental, and equipment monitoring systems.
• Takes readings off of equipment (electrical and cooling) and maintains related reports.
• Manage and track capacity of MMR, MDF, IDF, patch panels and cables.
• Maintain detailed site documentation of customer cross‑connects and power circuits for provisioning.
• Responsible for cleanliness of data center and common areas.
• Maintain security procedures for site and data center access, including staffing the security office, handling access requests, escorting vendors and customers to secure areas.
• Available for rotating 7/24 on‑call support and flexible shift scheduling.

• BICSITechnician Credential preferred.
• Electrical experience is a plus.
• Minimum 2‑3 years’ experience in a similar critical facilities role.
• High School Diploma required.
• Low voltage installation & troubleshooting experience is a plus.
• Fiber optic splicing experience is a plus.
• Functional knowledge of Inside Plant (ISP) disciplines; fiber optic and electrical cabling and labeling per…