IT Business Relationship Manager

Overview

Join a dynamic team at an Atlanta-based public company and drive impactful change!

Our IT Business Relationship Manager will partner with global business leaders or brand leaders in setting priorities of technology capabilities for Rollins to ensure that Information Technology meets the current and future needs of the business. This will be achieved through collaboration with the business and deep understanding of the business needs and priorities, capabilities required to achieve business results today and in the future, portfolio management and demand prioritization, and advocacy for both business needs and global IT strategy across stakeholder areas.

LOCATION:

Parsippany, NJ

ROLLINS BRANDS TO SUPPORT: OPC, IFC, Western Pest and Waltham

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• Responsible as a Business (brand, function) liaison to ensure alignment of IT activities to Business needs and the demand management process
• Extensive understanding of the IT organization and capabilities to effectively communicate with functions/brands while also understanding their technological needs.
• Fully understand the business strategy of the brand / function and provide advisory services on any technology aspects.
• Develop an intimate relationship with the Business representatives at the highest level of the brand/function
• Collaborate with the brand/function to align their annual business plans to IT Capability roadmaps and priorities
• Work with business teams to understand project requirements, shape the initial project request, and provide a high-level estimate of the project effort and cost used in cost-benefit analysis.
• Day to day maintain and build a close relationship with the senior management teams within the business understanding their strategy and requirements of the IT function
  • Manage the IT portfolio for the business units in your area of responsibility
  • Collaborate with the business to prioritize demand in order to improve business value
  • Work with the business to elicit their high level requirements for projects
  • Work with Subject Matter Experts in IT to ensure that solutions are proposed that meet the business objectives and align with the agreed technology and application roadmaps
• Ensure project delivery is effective and according to appropriate cost and timescales

• Pay range offered for this role is: $120,000 and $150,000 annually
• Challenging position with a growing, financially stable, and reputable company
• Comprehensive benefits package including medical, dental, vision, maternity & life insurance
• Bonus potential
• Equity grants
• 401(k) plan with company match
• Discounted employee stock purchase plan (ESPP)
• Discounts, tuition reimbursement, dependent scholarship awards
• Paid Time Off
• Belong to a team and participate in social activities, networking, and team building
• Serve on a team that is visible and influence with leadership and within all levels of the organization

Rollins, Inc., is a global consumer and commercial service company who provides accurate, comprehensive, and efficient pest management services for both residential and commercial customers. The Pest Management industry is $20B and growing and provides services and protection against termite damage, rodents, and insects to more than 2M customers in the US alone. Rollins is headquartered in Atlanta, GA and has over 800 locations worldwide, 20,000 teammates and reaches over $3B Revenues annually (NYSE: ROL).

The core business is operated through our wholly owned subsidiaries, the largest companies include Orkin US, Home Team Pest Defense, Clark Pest Control, Orkin Canada, Western Pest Services, Northwest Exterminating and Tru Tech Wildlife. Learn more about our brands here:

The mission of Rollins is to empower our brands to focus on best serving their teammates and customers.

Learn more about our Rollins Careers and Workplace Inclusion efforts by visiting our CAREER PAGE.

The Experience You Will Bring (Minimum Requirements):

• Bachelor’s degree in computer science, engineering, information systems or related field
• 10+ years of IT experience in large or mid-size multinational company
• Work effectively with all levels of management up to and including Division Directors and VPs
• Ability to collaborate with business leads, understand business strategy/processes, look for innovative solutions to drive business enhancements both for internal business users and external customers
• Strong influence and negotiating skills
• Experience leading business relationships and integration for transformational change
• Skills in organizational change management are a plus

Attributes Desired:

• Excellent communication, leadership, and strategic thinking abilities with a problem-solving aptitude
• Solid understanding of broad technology trends and the ability to align innovation with business goals
• Strong executive communication with ability to convey complex technical topics in easy-to-understand business terms and work…