Senior Business Analyst – Salesforce

Title

Senior Business Analyst – Salesforce

Parsippany, New Jersey (Remote)

• Salesforce functional Business Analyst. Not looking for an admin or someone too technical
• Experience capturing, and documenting B2B customer centric requirements, with a focus on minimizing customer pain points, and providing visibility into operational data.
• Eliciting, documenting, and mapping Salesforce data to/from 3rd party and custom systems (SAP, Data Lake, etc.)
• Perform analysis and design using various methods, including: business requirements, functional specifications, user stories/acceptance criteria, use cases, swim lanes, and process flows, swim lane diagrams, AS-IS / TO-BE diagrams, and mock-ups/wireframes.
• Understanding of best practices with Digital User Interface designs and User Experience.
• Experience with visually modeling requirements using tools.
• Experience in SDLC and Agile/Scrum methodology.
• Experience in Jira.
• Experience with documenting requirements for integrations between enterprise systems.
• Strong experience in business process design and workflow analysis.
• Strong knowledge and execution of IT Standards, Policies and Procedures.
• Knowledge of Information Security Practices.
• Knowledge of Project Management Methodologies & Tools.
• Experience in working with multiple data sources and ERPs
• Experience in the Manufacturing Industry is a plus.
• Google Suite and Lucid Charts knowledge is a plus.
• Experience with Salesforce Sales Cloud and Experience Cloud is a plus.
• Strong ability to influence and drive cross-functional decisions and initiatives.
• Very Strong drive for results.
• Very Strong ability to think conceptually and forward thinking.
• Strong ability to communicate ideas in both technical and user friendly language.
• Strong ability to manage multiple concurrent initiatives
• Bachelor’s Degree in Computer Science, Information Systems, Business (with IT focus), or related majors and/or track record of work experience in areas described above.
• 5+ years’ experience in systems analysis and design with a proven record of successful medium to large scale project implementations, preferably in enterprise Business-to-Business durable goods, construction, or building materials manufacturing.
• Certified Business Analysis Professional (CBAP) or similar certification is a plus.

Mid-Senior level

Contract

Information Technology

IT Services and IT Consulting