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AWS Connect Architect - IVR & AI Telephony

Job in Parsippany-Troy Hills, Morris County, New Jersey, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    AWS, Cloud Computing: Infrastructure & Operations, IT Consultant, Data Engineering
Salary/Wage Range or Industry Benchmark: 100000 - 160000 USD Yearly USD 100000.00 160000.00 YEAR
Job Description & How to Apply Below

Tata Consultancy Services seeks an AWS-savvy solution architect to design telephony-driven IVR/IVA flows, integrating Lex and CRM systems. You will build analytics pipelines, implement security controls, and deploy infrastructure as code using Terraform/Cloud Formation.

Strong documentation and cross-team collaboration are essential to succeed. The role emphasizes expertise in AWS services, telemetry with Cloud Watch/X-Ray, and experience with Verint/NICE reporting tools.

Are you ready to take on the AWS Connect Architect - IVR & AI Telephony role at Tata Consultancy Services?

Consider building your career as a AWS Connect Architect - IVR & AI Telephony at Tata Consultancy Services.

The AWS Connect Architect - IVR & AI Telephony position in the IT & Technology field is open for applications.

We have an opening for a AWS Connect Architect - IVR & AI Telephony in Parsippany-Troy Hills, NJ, United States within IT & Technology.

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