Field Service Technician, LLAM, Mechanic + Process

Field Service Technician, LLAM, Mechanic + Process

Join to apply for the Field Service Technician, LLAM, Mechanic + Process role at BOBST.

Bobst North America was named to the Forbes Best Midsize Employers List for 3 years in a row. Join our global organization within the packaging industry, where half of the packaging used today has been touched by a BOBST machine.

At BOBST, customer service is at the heart of everything we do. We are looking for an experienced Field Service Technician (FST), mechanical process expert for the corrugated board and litho‑laminating product line. The FST provides timely and efficient machine repairs and installations primarily for customers in this area and serves as the front‑line representative for the BOBST product range.

• 90% TRAVEL REQUIRED – Candidates must have flexibility to travel extensively throughout the US and Canada. Ideal candidate located within 1 hour of a major international airport.

The FST is at the core of an extensive support network of service personnel worldwide. This trusted advisor is the key customer representative, responsible for confirming, clarifying, and meeting the customers’ expectations at every stage of contact and on every service or project related to our machines. The FST possesses a strong background in the principles of electrical and mechanical engineering and excels at solving problems with creativity, diligence, and a focus on excellent customer service.

Education

• Technical school or college related to mechanics, technology science, mechanical engineering, or mechatronics engineering.
• Fluent in English. Spanish and/or French is a plus.

Compensation & Benefits

• Base salary: $70,000 – $80,000 annually, depending on skills, experience, and qualifications.
• Overtime Pay (OT)
• Per diem allowance during travel
• Travel time compensation
• Comprehensive health, dental, & vision insurance
• 401(k) with company match
• Vacation and holiday pay
• Ongoing training and development opportunities

Please note:

This is not an exhaustive list of all benefits available. Additional programs and perks may apply depending on eligibility and location.

Key Skills & Attributes

• Minimum of 5 years’ experience in the packaging industry or finishing converting industry working as a mechanic operating litho‑laminator line (Asitrade) equipment.
• Background in mechanical engineering.
• Diagnosing faults and making recommendations in customer environments during production.
• Performing maintenance and inspection work.
• Strong knowledge of mechanical assemblies.

Candidate Considerations

• Strong analysis skills and attention to detail.
• Independent, responsible work style.
• Strong communication and interpersonal skills.
• Ability to multi‑task in a dynamic environment.
• Fluency with metric system.

For more than 130 years, and over 50 countries, BOBST has always been at the forefront of innovation. We want to accelerate connectivity, digitalization, automation, and sustainability to make packaging better than ever.

BOBST is one of the world’s leading suppliers of equipment and services to packaging and label manufacturers in the folding carton, corrugated board, and flexible materials industries. Join our highly qualified staff and together, let’s shape the future of the packaging world.

Principal Responsibilities

• Machine service (electrical & mechanical), including the repair and installation of new machines, relocation of existing equipment, customer training, preventative maintenance, ordering parts necessary to perform installations and repair, troubleshooting problems, and proactively recommending the necessary service and maintenance programs.

Not Applicable

Full-time

Customer Service

Retail Office Equipment and Machinery Manufacturing

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