Call Center Inside Sales Specialist

Overview

Western Pest Services is premier provider of pest control solutions. We protect more than just homes and businesses in our area. The homeowners know us as the local brand to get the job done and businesses know us as the local brand that will protect their brand. Getting the job done with great services is what we are all about. Internally, we work to keep our work family safe, to provide them with the tools to help them grow, and to keep it fun.

We are currently seeking a Call Center Inside Sales Specialist. This position is a remote role.

• Competitive Compensation & Uncapped Commission/Bonus Plan!
• Comprehensive benefit package: medical, dental, vision, 401K with company match, stock purchase, tuition reimbursement, and more!
• Paid Time Off (Holiday/Vacation/Sick)
• Award-winning Company Paid Training!
• Opportunities for Growth, Development, and Advancement
• Awards and recognition

Our Call Center Specialist is responsible for proactively engaging with prospective customers, both inbound and outbound, to evaluate their current pest situation and assist in defining the appropriate plan of integrated pest management services. To support our customers and field locations, we have relocated our full-service inside sales center to Parsippany and will operate as a dedicated team to increase inbound/outbound sales, web sales, lost lead sales, and enhance the customer service experience.

• Closing new business through inside sales to achieve budgeted goals
• Receiving inbound and making outbound sales calls to prospective customers/clients
• Presenting, proposing and selling the appropriate scope of pest management services
• Helping region/branch offices meet budget goals by setting appointments for all outside sales inspectors
• Scheduling client appointments for service
• Initiating outbound telemarketing calls to obtain new business appointments for our sales team
• Providing backup administrative support to local branches and assisting with special account adjustments

What we’re looking for:

If you are aggressive, self-driven and enjoy a busy environment where you can utilize your excellent communication skills and inside sales experience, we have the career for you!

• High school degree or equivalent, Associate’s strongly preferred
• Strong organizational skills, attention to detail and ability to multitask
• Excellent phone etiquette and highly professional verbal, written and interpersonal communication skills
• Knowledge of MS Office environment with Word, Excel, and Outlook proficiency
• Knowledge of customer service principles and best practices
• Excellent written and verbal communication
• Ability to work in a high volume, fast paced environment
• Excellent interpersonal skills, communicates extensively via telephone and electronically with customers and co‑workers
• Must be 18 years of age

$50,000.00 – $75,000.00 per year (can exceed)

Western Pest Services is an Equal Opportunity Employer. Protected Veterans/Individuals with Disabilities are welcome to apply.