Program Document Controls Manager

Job Description

Parsons is seeking a talented Program Document Controls Manager to join our growing team. In this role you will lead document control and records management for a multi‑billion‑dollar infrastructure capital program. You will oversee the development, implementation, and continuous improvement of document control processes that support the successful delivery of this complex, multi‑year program.

• Lead Program‑Level Document Controls
  • Direct and manage all document control and records management activities for the capital program across multiple projects, contracts, and stakeholders (owner, PM/CM, designers, contractors, and third parties).
  • Establish and maintain standardized document control procedures, workflows, and naming conventions for program‑wide use, covering both electronic and physical records.
• Owner’s‑Agent Support for a Multi‑Billion Dollar Program
  • Work closely with the owner, program management, construction management, and other functional leads to ensure document controls supports decision‑making, reporting, claims/issue resolution, and regulatory/compliance requirements.
  • Ensure all contractual, design, construction, and operations handover documentation is properly managed, complete, and auditable throughout the program lifecycle.
• PMIS & Collaboration Platform Management
  • Lead configuration, governance, and day‑to‑day oversight of electronic Program Management Information Systems (PMIS) such as Kahua and/or Procore, including workflows for submittals, RFIs, design reviews, change orders, correspondence, and reports.
  • Oversee the organization, permissions, and governance of Microsoft SharePoint and other collaboration repositories used by the program.
  • Coordinate with IT and PMIS vendors to implement enhancements, troubleshoot issues, and optimize system performance and usability.
• Team Leadership & Staff Development
  • Build, lead, and mentor a team of document control professionals (document controllers, records specialists, and coordinators) across the program.
  • Assign responsibilities, monitor performance, and provide training and coaching to ensure consistent application of standards, high quality, and timely processing of documentation.
  • Foster a culture of service, accountability, and continuous improvement within the document controls team.
• Process, Compliance & Quality Assurance
  • Develop, implement, and monitor document control procedures aligned with contractual requirements, owner standards, industry best practices, and applicable laws and regulations.
  • Ensure compliance with records retention policies, information security requirements, and audit standards for all program documentation.
  • Perform regular audits and quality checks on document metadata, workflows, and storage structures; develop and implement corrective actions as needed.
• Interface with Program Controls & Reporting
  • Collaborate with cost, schedule, risk, and reporting teams to ensure that document control processes support accurate and timely program reporting and analytics.
  • Support the generation of dashboards, logs, and status reports (e.g., submittal logs, RFI logs, design review status) from PMIS and SharePoint for internal and client reporting.
• Stakeholder Training & Change Management
  • Develop and deliver training to owner staff, contractors, consultants, and internal teams on document control procedures, PMIS usage (Kahua/Procore), and SharePoint best practices.
  • Lead change management efforts related to new or updated document control tools and processes, including communication, training, and feedback loops.
• Planning, Budgeting & Strategic Input
  • Develop and manage the document controls budget for the program, including staffing, licensing, and system costs, and ensure adherence to approved budgets.
  • Provide input to proposals, implementation plans, and program execution strategies from a document control and records management perspective.
  • Support claims avoidance and dispute resolution by ensuring robust document traceability and historical records.

• Bachelor’s Degree in Business Administration, Construction Management, Engineering, Information Management, or a related field.
• 15+ years of…