Pool Dispatchers

Applicant Pool for Dispatchers page is loaded## Applicant Pool for Dispatchers locations:
Owens Toledo Campus time type:
Full time posted on:
Posted 30+ Days Agojob requisition :
JR100136##
** Advertised

Position Title:

** Applicant Pool for Dispatchers##
*
* Job Description:

** Dispatch calls to officers (two-way radio). Answer multi-line telephones. Data entry and data retrieval. Interact and assist individuals at walk up window. Maintain record of day to day activities using Computer Automated Dispatch (CAD) system
*
* Essential Functions:

*** Dispatch calls to officers (two-way radio).
* Answer multi-line telephones
* Data entry and data retrieval
* Interact and assist individuals at walk up window
* Maintain record of day-to-day activities using Computer Automated Dispatch (CAD) system
** Knowledge, Skills, and Abilities:
*** Microsoft Office Suite
* General knowledge of all campuses and learning centers
* Type 30wpm accurately
* Excellent oral and written communication skills
* Excellent listening skills, able to relate to and gain the confidence and cooperation of the members of the College community
* Answer telephones and use radio communications to resolve problems and respond to inquiries regarding departmental procedures and services
* Possess excellent time management skills
* Capability to make educated, quick decisions
* Requires good judgement to analyze situations accurately and adopt an effective course of action in a timely manner
* Ability to handle confidential and sensitive situations with tact and diplomacy, and act calmly and rationally in an emergency
* Receive and refer visitors
* Must possess a pleasant disposition
* Ability to handle and respond to emergencies with calm and tact
* Possess strong analytical, listening and interpretation skills
* Commitment to providing excellent customer service
*
* Minimum Requirements:

*** High School Diploma or equivalent (G.E.D.)
* Pass Dispatch Assessment Test
* At least one year of experience involving substantial public contact
* No criminal record
* Able to type at least 30 WPM Familiarity with computer systems
** Union Position:
** Fraternal Order of Police Dispatcher
** Job Classification:
** Staff
* * Duty Days:
***
* Work Schedule:

**** Grant Funded Position:
**** FLSA Status:
** United States of America (Non-Exempt)
** Pay Basis:
** Hourly
* * Hiring Range**$15.38
** Retirement System:
** SERS - SERS (Retirement System Classification)
More than 1,380 full- and part-time employees contribute to Owens' success. A competitive benefit package and challenging work environment allows Owens to attract the most qualified individuals to support the College's mission. Founded in 1965, Owens continues to offer an affordable, quality education to those who are seeking an associate degree, continuing education courses and professional development.

The Owens Community College Toledo-area Campus covers more than 280 acres and is located just five minutes from downtown Toledo. The Findlay-area Campus is located at 3200 Bright Road in one of Ohio's most progressive cities. There are many job opportunities available on both of our campuses. Apply today and become part of our inclusive culture that embraces and celebrates diversity.

Owens Community College is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Owens Community College, please call  or email employment
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